Twinkles 0 Newbie Poster

A good friend of mine is having a problem with his DVD RW only seeing DIVX .. an can only burn CDs ... any advise you can give ? his DVD RW is NEC DVD_RW MD-3550A... I searched for an updated driver but so far i can not locate it... I believe its one that M$ put out with the OS ... but what to use now ? i am not sure... any advise would be very helpful and thank you :)