I was getting help removing some viruses on my daughters computer on a post in another forum.
I was asked to start in safe mode to remove some stuff. The computer wouldent start in safe mode. It would scroll with the numbers and crap like it was going to and then just restart all over again and give me a black screen saying windows could did not load, choose how I want it to, with the clock ticking down. I would choose safe start again- same outcome. I have chosen every option when pressing f8 and they all have the same result.
Here is where it gets ugly. Someone told me to go to start/ run/ msconfig/ bootini?/ check safe start and restart the computer. Same result as before but now It wont do anything but keep trying to safe start which it won't. This vicious cycle won't windows load at all.
I dont have the windows XP Pro cd which her computer has, but do have a XP home cd from another one of my computers. I have tried to repair windows with this cd but when asked for a password I don't know it. Downfall from buying this computer from an x-coworker, so I don't know how to get in.
If I reformat with XP home I will loose all the programs, powerpoint and other stuff he loaded this thing with before he sold it to me. I have no discs with this computer.
Can someone help me figure out why it won't start or at least get windows loaded so she can have her computer back?
Thanks
Charlie