Open a command prompt and type in ipconfig /flushdns then press enter.
Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
Double-click ATF Cleaner.exe to open it.
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
==
Download and Install
Please download SUPERAntiSypware Free for Home Users...to your desktop.
- Double-click SUPERAntiSypware.exe... use the default settings for installation.
- Double-click the icon...created on your desktop... to launch the program.
- Click "Yes" ... if asked to update definitions. If not...press the "Check for Updates"...button.
If you encounter any problems while downloading the updates, manually download and unzip them from Here. - Once the updates have been applied... STOP!
- Close and exit SUPERAntiSypware.
Boot to Safe Mode
Make sure you have downloaded anything you need... print these instructions as well, you will not have Internet access!
- Restart your computer. During start up... repeatedly tap the F8 key... When the menu appears...
- Use up-arrow key to select "Safe Mode" and press Enter.
- If you have a multiple boot system (more than 1 OS installed) or you have
Recovery Console installed...
you will be shown a multi boot screen. Highlight the OS you want to start... Press Enter.
[*]Once the system starts ...it displays various files/drivers being loaded, it may pause, that's normal.
[*]When your desktop is loaded... reply "Yes" to the Safe Mode startup, if prompted.
SUPERAntiSpyware scan:
- Double-click the SUPERAntiSypware icon...on your desktop... to launch the program.
- Under "Configuration and Preferences", click the Preferences button.
- Click the Scanning Control tab.
- Under Scanner Options make sure the following are checked (leave all others unchecked):
- Close browsers before scanning.
- Scan for tracking cookies.
- Terminate memory threats before quarantining.
- Click the "Close" button to leave the control center screen.
- Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
- On the left, make sure you check C:\Fixed Drive.
- On the right, under "Complete Scan", choose Perform Complete Scan.
- Click "Next" to start the scan. Please be patient while it scans your computer.
- After the scan is complete, a Scan Summary box will appear with... any items detected. Click "OK".
- Make sure everything has a checkmark next to it and click "Next".
A notification will appear that "Quarantine and Removal is Complete". - Click "OK" and then click the "Finish" button to return to the main menu.
- Reply "Yes" to the reboot prompt.
- Launch SUPERAntispyware again....
- Click Preferences, then click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
Save the log file to your desktop...name it: saslog.txt
- Click Close to exit the program.
If you have not rebooted your system... from the previous instructions...please do so now.
Please copy/paste entire contents of saslog.txt... in your next reply, along with a new hijackthis log.