I'm beginning to fear I need to wipe my computer, delete the partition and start over.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4469

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

8/24/2010 8:44:01 AM
mbam-log-2010-08-24 (08-44-01).txt

Scan type: Full scan (C:\|)
Objects scanned: 305181
Time elapsed: 48 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Run hijackthis and hit the Open the Misc Tools Section and then the Open Uninstall Manager.

Then hit the Save List button. Save to the desktop for easy access. Open the log file and copy the entire list and paste it here please.

===========

Copy the bold text below and paste it into notepad. Save it to your desktop as find.bat and make sure type is set to All Files.


cd\
cd Program Files
DIR /AD /B /P > ProgramFiles.txt
start ProgramFiles.txt
cls
exit


Double click find.bat and let it run for a minute. It will open up a report in notepad. Please copy that text and post it here in your next reply.

Cannot run the find.bat file after creation. The syntax of the command prompt seems to be wrong. I get a file error "Windows cannot find 'ProgramFiles.txt' make sure you typed the name correctly, then try again.

==========================

Uninstall list.

2007 Microsoft Office system
Acrobat.com
Add or Remove Adobe Creative Suite 3 Web Premium
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Contribute CS3
Adobe Creative Suite 3 Web Premium
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Fireworks CS3
Adobe Flash CS3
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 9.3.3
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Version Cue CS3 Server
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
Alcor Micro USB Card Reader
Backup Manager Basic
Compatibility Pack for the 2007 Office system
CyberLink Power2Go
CyberLink Power2Go
CyberLink PowerDVD 8
CyberLink PowerDVD 8
Gateway Games
Gateway InfoCentre
Gateway MyBackup
Gateway Power Management
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
Identity Card
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Junk Mail filter update
Launch Manager
Malwarebytes' Anti-Malware
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (3.6.8)
MSVCRT
PDF Settings
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.0
Security Update for 2007 Microsoft Office System (KB2277947)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB980376)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2251419)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb2279264)
Video Web Camera
Welcome Center
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer

Did we give up on resolving this?

Only just got this email notification.

Nothing there that I can see.

Use the registry search tool to search for the following;

gvtl

7370F91F-6994-4595-9949-601FA2261C8D

Post any results here.

Ok, something weird going on. I just got the notification from your post 13 days ago. In the meantime, I've finally resolved the issue. There was a "Gamevance Text Links" plugin in Firefox which I found and eventually found a way to delete. All is good now. Thanks for all your help.

Great news :). Where did you find it? It may help future members :).

Believe it or not, I found a removal code on Gamevance's website. I had used it before, but for some reason, and maybe it's the stuff that MWAB had previously found, that it worked this time. Once I finally found the problem extension under "em:name" buried in the Program Files/Mozzilla/Firefox/Extensions/install.rdf file.

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