steosaur(oWn) 0 Junior Poster

My mom is having trouble getting onto her Personal Kent State page so she can't work from home. I am at BGSU and it's hard for me to help her over the phone. So I was hoping for a quick solution here.
The page works fine for me and others too. (www.kent.edu) then click the Kent State's Flashine page (in small red italics), but page doesn't load for her. The main page does, but not this login page.
She has SBC/Yahoo and I think some security setting is what's causing the problem. She tried IE and Firefox, but neither will load the page. In fact Mozilla says connection refused for any page at all. (see attached screen shot)
Tried a winsockfix, and a securewebsite fix (something about resetting the cryptographic services), but still nothing. Im pretty sure there are no viruses causing problems either.
SP2
McAfee 8.0