butterfly2 0 Newbie Poster

Microsoft Update "Failure" leads to Error 80200010 which says that the network card is inoperative, yet it is OK. Can't find any more info. on this error, not even on the Site itself. Funny thing is that there is a way round it, by way of opening the further-details page for an Update which allows me to update from a link within that page! Also, I have successfully Updated using a link in a Microsoft email alert!
I am using a Dell Inspiron 8500, XP with Service Pack 2.

Help, please.