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Vision 0 Unverified User

I recently took VPS server Windows 2003 from Godaddy. I am having problem uploading and downloading files more than 4MB. I am not sure what is the problem. I am trying to upload the file through FTP software. It does not even allow of large file and asks for user name and password. I tried to put my FTP user name and password which does not work. I am not sure what password does it need? To download a zip file I am using internet explorer.

Please help!!!

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