I have no idea on what is happening to my pc.
I have a dell inspiron 6400 laptop and during the last ten days I had always an alert, just few minutes after the start up, saying that the "C:\WINDOWS\system32\services.exe" had generated a buffer overflow immediately blocked by McAfee SecurityCenter. Today a system crash (blue screen) announcing that there was some driver/software not updated took place. Message: STOP 0x000000D1 (0x00000008, 0x00000002, 0x00000000, 0xB9E1AC00). After restarting everythings run properly but, once again, the message related to buffer overflow show up again. Any check with McAfee and Windows Defender was unfruitful.
Could you please tell me if there is something wrong with my laptop. Any suggestion is welcome.
Thank you very much in advance for your suggestions.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16.17.50, on 07/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Programmi\File comuni\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Programmi\Dell Network Assistant\hnm_svc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\FILECO~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\FILECO~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Programmi\SiteAdvisor\6253\SAService.exe
C:\Programmi\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\Dell\QuickSet\quickset.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\Programmi\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Programmi\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Programmi\Creative\VoiceCenter\AndreaVC.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\DOCUME~1\FrancoF\IMPOST~1\Temp\clclean.0001
C:\WINDOWS\system32\svchost.exe
C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe
C:\Programmi\Dell\MediaDirect\PCMService.exe
C:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Programmi\McAfee.com\Agent\mcagent.exe
C:\Programmi\SiteAdvisor\6253\SiteAdv.exe
C:\Programmi\Windows Defender\MSASCui.exe
C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
C:\Programmi\NetWaiting\netwaiting.exe
C:\Programmi\Dell Support\DSAgnt.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Programmi\Digital Line Detect\DLG.exe
C:\Programmi\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
C:\Programmi\PC Connectivity Solution\NclBTHandler.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Programmi\eMule\emule.exe
C:\Programmi\File comuni\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\FlashGet\FlashGet.exe
C:\Programmi\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.it/ig/dell?hl=it&clie ... bd=6070104
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/ig/dell?hl=it&clie ... bd=6070104
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.it/ig/dell?hl=it&clie ... bd=6070104
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://it.mcafee.com/root/regwizard/Reg ... i@yahoo.it
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Programmi\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Programmi\FlashGet\jccatch.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Programmi\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Programmi\BAE\BAE.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Programmi\FlashGet\getflash.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Programmi\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Programmi\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Programmi\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Programmi\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [VoiceCenter] "C:\Programmi\Creative\VoiceCenter\AndreaVC.exe" /tray
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FILECO~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Programmi\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Programmi\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [mcagent_exe] C:\Programmi\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Programmi\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Programmi\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Programmi\NetWaiting\netwaiting.exe
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Programmi\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Avvio rapido HP Photosmart Premier.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Scarica con FlashGet - C:\Programmi\FlashGet\jc_link.htm
O8 - Extra context menu item: &Scarica tutto con FlashGet - C:\Programmi\FlashGet\jc_all.htm
O8 - Extra context menu item: + Offline &Explorer: Download the link - file://C:\Programmi\Offline Explorer\Add_UrlO.htm
O8 - Extra context menu item: + Offline E&xplorer: Download the current page - file://C:\Programmi\Offline Explorer\Add_AllO.htm
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Invia a periferica &Bluetooth... - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Programmi\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Programmi\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: GetWebPics - {4B51A27A-6F76-49E5-BC45-06AE2DDD2A1A} - C:\Programmi\GetWebPics\Gwp4Ie.dll (HKCU)
O9 - Extra 'Tools' menuitem: Download pictures with GetWebPics - {4B51A27A-6F76-49E5-BC45-06AE2DDD2A1A} - C:\Programmi\GetWebPics\Gwp4Ie.dll (HKCU)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 5455088046
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Programmi\File comuni\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Programmi\Dell Network Assistant\hnm_svc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\FILECO~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\FILECO~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Programmi\McAfee\MPF\MPFSrv.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Servizio SiteAdvisor (SiteAdvisor Service) - Unknown owner - C:\Programmi\SiteAdvisor\6253\SAService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 13281 bytes

your suggestion did not work

HELP!

your suggestion did not work

HELP!

??????????????
I have no idea who this person is or who he is responding to...ignore.
One thing that jumps out immediately is you have a HUGE number of running processes and a huge number or items auto starting, either programs or services.
Here is the definition of a buffer overflow:

A buffer overflow occurs when a program or process tries to store more data in a buffer (temporary data storage area) than it was intended to hold. Since buffers are created to contain a finite amount of data, the extra information - which has to go somewhere - can overflow into adjacent buffers, corrupting or overwriting the valid data held in them

This CAN be do to a security problem.
Turn OFF Windows Defender. And turn OFF that emule P2P program and leave it off.
See if you can do this:
Please Download ATF-Cleaner.exe by Atribune(Windows XP, 2K, 2003 & Vista ONLY)
• You can put ATF-Cleaner on your Desktop for easy access.
RUN ATF-Cleaner.exe.

-- Click on ATF-Cleaner to run it
-- Where it says Select Files To Delete, Check the Select All Option
-- Click Empty Selected > OK

Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.

* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it wi
ll download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.

Reboot the Computer
Run a new scan with HJT and save the log. Post back here with the MBA-M log and the HJT log.

Another question; do you have Nero Burning software on the computer? The only reference I see is this one;
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

Hi jholland1964,

I encounter the problem like the owner of this topic and I try to fix the problem as your recommendation. I got 2 error msg about block buffer overflow from McAfee AV. After run ATF-Cleanner, 1 error msg has been resolved. After run Malwarebytes' Anti-Malware by full scan option, the last error msg has been resolved.

Thank you very much for your expert experience and share to this board.


Best Regards,
Chim

Chim, you are welcome. Thanks for the kind words. Always appreciated.

I also have the same issue plus I also have a trojan that I can't get rid of.

it is TDSS.b!mem or SUSP_IRP_MJ_CREATE. Please help me. I need to know how to removeve these.

Thanks,

I also have the same issue plus I also have a trojan that I can't get rid of.

it is TDSS.b!mem or SUSP_IRP_MJ_CREATE. Please help me. I need to know how to removeve these.

Thanks,

You need to create your own thread rather than hijacking another person's thread.

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