I have read some of the information here after I Google my constant error message and found that it was a Trogan. I still have mind and would love some help. I have done some of the stuff listed but it will not go away.

Here is my log from hijackthis:

Logfile of HijackThis v1.99.1
Scan saved at 6:10:55 PM, on 9/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Wendy\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: (no name) - {043B5D00-92A9-4cae-A3D8-A4B4B8D52BB1} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\RunOnce: [WIAWizardMenu] RUNDLL32.EXE C:\WINDOWS\system32\sti_ci.dll,WiaCreateWizardMenu
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Dell Home - {63D9F689-FA15-4ECF-91BC-C4D0734E14EA} - http://www.dellnet.com (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\system32\shdocvw.dll (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: Win32 Classes -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: bw+0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw+0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw-0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw-0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw00 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw00s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw10 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw10s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw20 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw20s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw30 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw30s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw40 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw40s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw50 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw50s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw60 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw60s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw70 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw70s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw80 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw80s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw90 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bw90s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwa0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwa0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwb0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwb0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwc0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwc0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwd0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwd0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwe0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwe0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwf0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwf0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\GAPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwg0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwg0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwh0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwh0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwi0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwi0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwj0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwj0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwk0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwk0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwl0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwl0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwm0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwm0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwn0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwn0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwo0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwo0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwp0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwp0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwq0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwq0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwr0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwr0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bws0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bws0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwt0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwt0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwu0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwu0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwv0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwv0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bww0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bww0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwx0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwx0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwy0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwy0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwz0 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: bwz0s - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O18 - Protocol: offline-8876480 - {15CC19E5-EE26-4F70-9495-841978482A4F} - C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BWPLUGPROTOCOL-8876480.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Help,

Wendy

Wendy,

After a quick glance, I didn't see any major bad guys (but a few things to remove anyway). First of all, in my experience, Logitech Desktop Messenger is an unnecessary overload. Get rid of that through the Add/Remove Programs Control Panel. Your mouse and keyboard and any other Logitech accessories will still work fine without it.

Secondly, you seem to have both Norton Antivirus and CA eTrust Internet Security Suite installed. You can only have one antivirus program installed at a time, or they are guaranteed to fight each other. Now Symantec might be partially uninstalled, but there are large chunks of it left behind. There is a good chance this is the core of your problem.

Here is a link to the Norton removal tool:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

And here are a few items to remove in Hijack This:

R3 - URLSearchHook: (no name) - {043B5D00-92A9-4cae-A3D8-A4B4B8D52BB1} - (no file)
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)

And, unless you use Weatherbug, clear this also:

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\system32\shdocvw.dll (HKCU)

The same with this AOL Toolbar:

O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML

Also, I would remove every Google item that I don't actually use, including the update notifier service, through Add/Remove Programs. I would also do the same with all the extra Yahoo stuff.

Last, use Startup Lite to turn off some of the startups you don't need to have running. You can download it from here:

http://www.malwarebytes.org/startuplite.php

The last think I will mention is Error Nuker. If you don't have the paid version, it won't fix anything, so it doesn't need to be on "autostart". If you only have the trial, uninstall it.

Good luck, and let us know the result.

I believe I have removed all you mentioned and then some. The pop up is still there:

Cannot find file "WINDOWS/Privacy_danger/index.htm make sure your path to the internet is correct.

I used to play Real Arcade games and they will not work because the pop up makes the screen freeze. However the rest of the computer such as getting to the internet is much faster.


My life will not end if I do not play games but they were a bit relaxing. If there is an answer to ridding that pop up from my life I would be happy.

Ok, Wendy,

Let's start by turning off the System Restore, so the bad guy can't cheat his way back in:

Right click on "My Computer", then click "Properties".
Click the "System Restore" tab.
Put a check mark in "Turn off system restore on all drives."
You can turn this back on after you are certain your problem is all cleared up.

Perhaps you should do an online virus scan. Here is a good one:

http://housecall.trendmicro.com/

Secondly, you can try removing both the file and the reference to it in your registry.

According to the pop-up, the file is in a Windows folder. You may need to be able to see all files, so open up Explorer (start, All Programs, Accessories, Explorer). Now go to the Tools Menu, and click "Folder Options". Click the View tab on top, then select "Show hidden files and folders".

Now go to the Windows folder and look for a folder named privacy_danger. Highlight the folder, hold down the shift key, then press delete. If the folder isn't there, don't worry; if it is there, but won't delete, we'll deal with that after you do these other things.

Close Explorer now.

Before we edit the registry, we'll back it up. Go to this web site and download ERUNT. When you install it, use all the default choices. Then run it and make a backup immediately. You will download it by clicking "Server 2" or "Server 3" in the left hand side.

http://www.larshederer.homepage.t-online.de/erunt/


Open the Registry editor, as follows:

Start menu, Run; now type in "regedit" and hit the Enter key.

Highlight "My Computer" at the very top of the registry list.

Now go into the Edit Menu, and click "Find".

Type in "privacy_danger" and click "Find Next".

Delete any key it finds with that name.

Now press the "F3" key on your keyboard so it will find the next entry. Delete each one it finds.

Now it's time to reboot and see what happens.

Hello Chuck,

All the processes you listed are complete. There were several potential virus files that have been removed. The pop up came back yesterday so I went back though your steps as well as a disk clean up.

I have had NO occurance of the pop up and every thing is working much better, including my game but not from Real Arcade. That seem to break every thing when I down loaded the program.

Thanks so much for your help. If there are other steps I need to take let me know.

Wendy

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.