Hi,i'm new.
I need help to remove the hijacker "hotoffers"

This is mi hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 22.35.19, on 11/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Programmi\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programmi\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Internet Explorer\iexplore.exe
D:\Util\hijackthis\HijackThis.exe
C:\Programmi\MSN Messenger\msnmsgr.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Programmi\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/066/
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 www.lycos.com
O1 - Hosts: 69.50.173.4 amazon.com
O1 - Hosts: 69.50.173.4 www.amazon.com
O1 - Hosts: 69.50.173.4 aol.com
O1 - Hosts: 69.50.173.4 www.aol.com
O1 - Hosts: 69.50.173.4 earthlink.net
O1 - Hosts: 69.50.173.4 www.earthlink.net
O1 - Hosts: 69.50.173.4 ebay.com
O1 - Hosts: 69.50.173.4 www.ebay.com
O1 - Hosts: 69.50.173.4 go.com
O1 - Hosts: 69.50.173.4 www.go.com
O1 - Hosts: 69.50.173.4 icq.com
O1 - Hosts: 69.50.173.4 www.icq.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 yahoo.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 amazon.com
O1 - Hosts: 69.50.173.4 www.amazon.com
O1 - Hosts: 69.50.173.4 aol.com
O1 - Hosts: 69.50.173.4 www.aol.com
O1 - Hosts: 69.50.173.4 earthlink.net
O1 - Hosts: 69.50.173.4 www.earthlink.net
O1 - Hosts: 69.50.173.4 ebay.com
O1 - Hosts: 69.50.173.4 www.ebay.com
O1 - Hosts: 69.50.173.4 go.com
O1 - Hosts: 69.50.173.4 www.go.com
O1 - Hosts: 69.50.173.4 icq.com
O1 - Hosts: 69.50.173.4 www.icq.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Programmi\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo RX600] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0M2.EXE /P24 "EPSON Stylus Photo RX600" /O6 "USB001" /M "Stylus Photo RX600"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Programmi\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe /disabled
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1112296677875
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C7ADA200-75E3-4EA2-B371-E342122EFE7B}: NameServer = 193.70.192.25,193.70.152.25
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Programmi\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Please help me to remove this...I'm disperate!!! :sad:
Tnx!!

BossWolf,

Hi! and welcome to the Daniweb forums.

===============

Download the Pocket KillBox
Unzip the file to your desktop.

Go offline until you have completed all the below.

Run Pocket Killbox and paste the full file path of the below file in the box and click on Standard File Kill and End Explorer Shell While Killing File. Click on the button with the red circle and an X in the middle after you enter the file.

C:\WINDOWS\System32\systr.dll

Reboot afterwards if the file is successfully deleted.

If the file is not deleted, do not reboot yet. Run Pocket Killbox again and paste the full file path in the box and click on Delete on Reboot. Next click on the button with the red circle and an X in the middle. You will get a message saying "File will be deleted on next reboot, Process and Reboot now?" Click "Yes" to reboot.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/066/

O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 www.lycos.com
O1 - Hosts: 69.50.173.4 amazon.com
O1 - Hosts: 69.50.173.4 www.amazon.com
O1 - Hosts: 69.50.173.4 aol.com
O1 - Hosts: 69.50.173.4 www.aol.com
O1 - Hosts: 69.50.173.4 earthlink.net
O1 - Hosts: 69.50.173.4 www.earthlink.net
O1 - Hosts: 69.50.173.4 ebay.com
O1 - Hosts: 69.50.173.4 www.ebay.com
O1 - Hosts: 69.50.173.4 go.com
O1 - Hosts: 69.50.173.4 www.go.com
O1 - Hosts: 69.50.173.4 icq.com
O1 - Hosts: 69.50.173.4 www.icq.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 yahoo.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 amazon.com
O1 - Hosts: 69.50.173.4 www.amazon.com
O1 - Hosts: 69.50.173.4 aol.com
O1 - Hosts: 69.50.173.4 www.aol.com
O1 - Hosts: 69.50.173.4 earthlink.net
O1 - Hosts: 69.50.173.4 www.earthlink.net
O1 - Hosts: 69.50.173.4 ebay.com
O1 - Hosts: 69.50.173.4 www.ebay.com
O1 - Hosts: 69.50.173.4 go.com
O1 - Hosts: 69.50.173.4 www.go.com
O1 - Hosts: 69.50.173.4 icq.com
O1 - Hosts: 69.50.173.4 www.icq.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 yahoo.com


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

After rebooting your PC, post back a new log and let me know how everything goes.

-

crunchie.

Kill box tell me that the file systr.dll does not seem to exist.I have tried to make a search but it does not find null...

Does not exist in that path? Try doing a system search for it and have hiiden files viewable. Every Hotoffers I have seen has come with that file so far.

The file systr.dll does not exist in my system.I have tried several searches but it has not found null.
It has found three files with a similar name: 1) C:\Windows\system32\systray.exe ; 2) C:\Windows\system32\dllcache\systray.exe ; 3) C:\!Submit\systray.exe

OK. Do everything else from my first post and post another log please.

Ok.I eliminate everything. My system now is perfect.Thank you for all!

You should post a new log in case there is some final cleanup that should be done.

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