I'm having this problem I'm sure many people have had before me, but i haven't been able to get rid of it. Not sure if this is the same thing, but my computer also gets the error "the service cannot accept control messages at this time."

here's my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:38:22 AM, on 1/12/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18975)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\Kasey\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Razor\Razor.exe
C:\Program Files\Razor\Razor.exe
C:\Program Files\Razor\Razor.exe
C:\Users\Kasey\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kasey\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kasey\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Razor\Razor.exe
C:\Users\Kasey\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.daemon-search.com/startpage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Fingerprint Reader Suite\launcher.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [Google Update] "C:\Users\Kasey\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKUS\S-1-5-21-2820281024-1377518403-3933827468-1000\..\Run: [AdobeBridge] (User '?')
O4 - HKUS\S-1-5-21-2820281024-1377518403-3933827468-1000\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User '?')
O4 - HKUS\S-1-5-21-2820281024-1377518403-3933827468-1000\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')
O4 - HKUS\S-1-5-21-2820281024-1377518403-3933827468-1000\..\Run: [ISUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler (User '?')
O4 - HKUS\S-1-5-21-2820281024-1377518403-3933827468-1000\..\Run: [Google Update] "C:\Users\Kasey\AppData\Local\Google\Update\GoogleUpdate.exe" /c (User '?')
O4 - HKUS\S-1-5-21-2820281024-1377518403-3933827468-1000\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User '?')
O4 - HKUS\S-1-5-21-2820281024-1377518403-3933827468-1000\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun (User '?')
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.7.109.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 12597 bytes

Hi and welcome to daniweb,
We need you to go to our Read Me First sticky

http://www.daniweb.com/forums/thread134865.html

Follow all of the instructions given there and post back here with all the requested logs. Then we can better see what else may need to be done.

Malwarebyte's log


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5509

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18975

1/13/2011 12:42:50 AM
mbam-log-2011-01-13 (00-42-50).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 398114
Time elapsed: 2 hour(s), 54 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


GMER log one


GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2011-01-12 21:18:24
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\iaStor0 WDC_WD32 rev.11.0
Running: p0fqp88r.exe; Driver: C:\Users\Kasey\AppData\Local\Temp\kglcqpow.sys


---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 00 (MBR): rootkit-like behavior; TDL4 <-- ROOTKIT !!!
Disk \Device\Harddisk0\DR0 sector 10: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 63: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sectors 625142192 (+255): rootkit-like behavior;

---- Devices - GMER 1.0.15 ----

Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-0 85B2E1F8
Device \Driver\iaStor -> DriverStartIo \Device\Ide\iaStor0 873B8292
Device \Driver\iaStor \Device\Ide\iaStor0 [8277A6D0] \SystemRoot\system32\drivers\iastor.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort0 85B2E1F8
Device \Driver\a1a701nh \Device\Scsi\a1a701nh1Port4Path0Target1Lun0 877F91F8
Device \Driver\as4qb3fl \Device\Scsi\as4qb3fl1 87834500
Device \Driver\a1a701nh \Device\Scsi\a1a701nh1Port4Path0Target2Lun0 877F91F8
Device \Driver\a1a701nh \Device\Scsi\a1a701nh1Port4Path0Target0Lun0 877F91F8
Device \Driver\a1a701nh \Device\Scsi\a1a701nh1 877F91F8
Device \Driver\as4qb3fl \Device\Scsi\as4qb3fl1Port3Path0Target0Lun0 87834500
Device \FileSystem\Ntfs \Ntfs 85B2F1F8
Device \FileSystem\fastfat \Fat 8A6721F8

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \Device\Ide\IAAStorageDevice-0 -> \??\IDE#DiskWDC_WD3200BEVT-75ZCT0___________________11.01A11#4&37fe8b4c&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found

---- EOF - GMER 1.0.15 ----


DDS


DDS (Ver_10-12-12.02) - NTFSx86
Run by Kasey at 21:20:11.11 on Wed 01/12/2011
Internet Explorer: 8.0.6001.18975
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3069.1762 [GMT -6:00]

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Program Files\Fingerprint Reader Suite\upeksvr.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\PnkBstrA.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\system32\PnkBstrB.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Windows\system32\STacSV.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\Kasey\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\mobsync.exe
C:\Users\Kasey\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kasey\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kasey\AppData\Local\Google\Chrome\Application\chrome.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Kasey\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.daemon-search.com/startpage
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080806
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
mWinlogon: Userinit=userinit.exe
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\2.0.301.7164\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [AdobeBridge]
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ISUSPM] "c:\programdata\macrovision\flexnet connect\6\ISUSPM.exe" -scheduler
uRun: [Google Update] "c:\users\kasey\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
mRun: [hpqSRMon]
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [PSQLLauncher] "c:\program files\fingerprint reader suite\launcher.exe" /startup
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
IE: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.7.109.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\users\kasey\appdata\roaming\mozilla\firefox\profiles\jg4k8q3g.default\
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dvstreaming.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\kasey\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\users\kasey\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\kasey\appdata\roaming\Move Networks

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-8-5 73728]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2010-10-16 369256]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-8-11 24652]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\magix\common\database\bin\fbserver.exe [2009-1-24 1527900]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-8-6 30192]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S4 iaNvStor;Intel(R) Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2008-8-6 209408]

=============== Created Last 30 ================

2011-01-09 01:19:42 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\nisbackup\gapaengine.dll
2011-01-09 01:19:40 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{5ba03968-e0d5-4d13-84ed-fdffc57c43ae}\gapaengine.dll
2011-01-09 01:18:38 6273872 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{5f678724-86e4-41f5-ba88-fdad7c73d19e}\mpengine.dll
2011-01-09 01:05:49 -------- d-----w- c:\program files\Microsoft Security Client
2011-01-09 01:05:33 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2011-01-03 02:56:34 729161 ----a-w- c:\windows\system32\fpimage.dll
2011-01-03 02:56:34 1410704 ----a-w- c:\windows\system32\FPSPR70.ocx
2011-01-03 02:56:34 -------- d-----w- c:\program files\Respondus LockDown Browser

==================== Find3M ====================

2010-10-19 16:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-10-16 18:55:00 888424 ----a-w- c:\windows\system32\nvdispco322050.dll
2010-10-16 18:55:00 813672 ----a-w- c:\windows\system32\nvgenco322030.dll
2010-10-16 18:55:00 57960 ----a-w- c:\windows\system32\OpenCL.dll
2010-10-16 18:55:00 5473896 ----a-w- c:\windows\system32\nvwgf2um.dll
2010-10-16 18:55:00 4837480 ----a-w- c:\windows\system32\nvcuda.dll
2010-10-16 18:55:00 2912360 ----a-w- c:\windows\system32\nvcuvid.dll
2010-10-16 18:55:00 2666600 ----a-w- c:\windows\system32\nvcuvenc.dll
2010-10-16 18:55:00 1719912 ----a-w- c:\windows\system32\nvapi.dll
2010-10-16 18:55:00 14899816 ----a-w- c:\windows\system32\nvoglv32.dll
2010-10-16 18:55:00 13019752 ----a-w- c:\windows\system32\nvcompiler.dll
2010-10-16 18:55:00 10023528 ----a-w- c:\windows\system32\nvd3dum.dll
2010-10-16 18:42:46 66664 ----a-w- c:\windows\system32\nvshext.dll
2010-10-16 18:42:46 600680 ----a-w- c:\windows\system32\nvvsvc.exe
2010-10-16 18:42:46 279144 ----a-w- c:\windows\system32\nvhotkey.dll
2010-10-16 18:42:46 1881704 ----a-w- c:\windows\system32\nvsvcr.dll
2010-10-16 18:42:46 110696 ----a-w- c:\windows\system32\nvmctray.dll
2010-10-16 18:42:42 3420776 ----a-w- c:\windows\system32\nvcpl.dll
2010-10-16 18:42:38 2079336 ----a-w- c:\windows\system32\nvsvc.dll

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: WDC_WD32 rev.11.0 -> Harddisk0\DR0 -> \Device\Ide\iaStor0

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x873B8446]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x873be504]; MOV EAX, [0x873be580]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x8208B962] -> \Device\Harddisk0\DR0[0x8670DAC8]
3 CLASSPNP[0x8A9A18B3] -> ntkrnlpa!IofCallDriver[0x8208B962] -> [0x87697378]
\Driver\iaStor[0x86F23098] -> IRP_MJ_CREATE -> 0x873B8446
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x137; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IAAStorageDevice-0 -> \??\IDE#DiskWDC_WD3200BEVT-75ZCT0___________________11.01A11#4&37fe8b4c&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi -> 0x85b2e1f8
\Driver\iaStor DriverStartIo -> 0x873B8292
user != kernel MBR !!!
sectors 625142446 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

============= FINISH: 21:21:13.78 ===============


GMER crashed the second time.

sorry i didn't pay attention to what i was doing the first time around.

# Download the TDSSKiller.zip archive and extract it into a folder on the infected (or possibly infected) computer with an archiver (WinZip, for example);

# Run the TDSSKiller.exe file;

# Wait until the scanning and disinfection completes. A reboot might require after the disinfection has been completed.

Then do the following:
Please download ComboFix by sUBs from HERE or HERE

* You must download it to and run it from your Desktop
* Physically disconnect from the internet.
* Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
* Double click combofix.exe & follow the prompts.
* When finished, it will produce a log. Please save that log to post in your next reply.
* Re-enable all the programs that were disabled during the running of ComboFix..


Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Run Combofix ONCE only!!

Post back with the combofix log.

ComboFix 11-01-12.04 - Kasey 01/13/2011 11:48:00.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3069.2195 [GMT -6:00]
Running from: c:\users\Kasey\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\64dlls.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\intel64.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\Kernel32.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\localsys64.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\ntos.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\oembios.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\sdra64.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\sdra73.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\swin32.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\twex.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\twext.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\wsnpoema.exe
c:\program files\SpeedTest
c:\program files\SpeedTest\actskin4.ocx
c:\program files\SpeedTest\MSINET.OCX
c:\program files\SpeedTest\MSMAPI32.OCX
c:\program files\SpeedTest\MSWINSCN.OCX
c:\users\Kasey\AppData\Roaming\inst.exe

.
((((((((((((((((((((((((( Files Created from 2010-12-13 to 2011-01-13 )))))))))))))))))))))))))))))))
.

2011-01-13 17:59 . 2011-01-13 18:04 -------- d-----w- c:\users\Kasey\AppData\Local\temp
2011-01-13 17:59 . 2011-01-13 17:59 -------- d-----w- c:\users\Mcx2\AppData\Local\temp
2011-01-13 17:59 . 2011-01-13 17:59 -------- d-----w- c:\users\Mcx1\AppData\Local\temp
2011-01-13 17:59 . 2011-01-13 17:59 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-01-13 03:42 . 2010-12-21 00:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-13 03:42 . 2010-12-21 00:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-09 16:50 . 2011-01-09 16:50 -------- d-----w- c:\windows\Sun
2011-01-09 01:05 . 2011-01-09 01:06 -------- d-----w- c:\program files\Microsoft Security Client
2011-01-09 01:05 . 2010-04-05 20:00 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2011-01-03 02:56 . 2011-01-03 02:56 -------- d-----w- c:\program files\Respondus LockDown Browser
2011-01-03 02:56 . 2006-01-04 18:04 729161 ----a-w- c:\windows\system32\fpimage.dll
2011-01-03 02:56 . 2006-01-04 18:04 1410704 ----a-w- c:\windows\system32\FPSPR70.ocx

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-25 03:25 . 2010-10-25 03:25 54144 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2010-10-25 03:25 . 2010-10-25 03:25 43392 ----a-w- c:\windows\system32\drivers\MpNWMon.sys
2010-10-25 03:25 . 2010-10-25 03:25 165264 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2010-10-19 16:41 . 2010-08-01 22:19 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-10-16 18:55 . 2010-11-11 14:24 888424 ----a-w- c:\windows\system32\nvdispco322050.dll
2010-10-16 18:55 . 2010-11-11 14:24 813672 ----a-w- c:\windows\system32\nvgenco322030.dll
2010-10-16 18:55 . 2010-11-11 14:24 57960 ----a-w- c:\windows\system32\OpenCL.dll
2010-10-16 18:55 . 2010-11-11 14:24 5473896 ----a-w- c:\windows\system32\nvwgf2um.dll
2010-10-16 18:55 . 2010-11-11 14:24 4837480 ----a-w- c:\windows\system32\nvcuda.dll
2010-10-16 18:55 . 2010-11-11 14:24 2912360 ----a-w- c:\windows\system32\nvcuvid.dll
2010-10-16 18:55 . 2010-11-11 14:24 2666600 ----a-w- c:\windows\system32\nvcuvenc.dll
2010-10-16 18:55 . 2010-11-11 14:24 14899816 ----a-w- c:\windows\system32\nvoglv32.dll
2010-10-16 18:55 . 2010-11-11 14:24 13019752 ----a-w- c:\windows\system32\nvcompiler.dll
2010-10-16 18:55 . 2010-11-11 14:24 10920 ----a-w- c:\windows\system32\drivers\nvBridge.kmd
2010-10-16 18:55 . 2010-11-11 14:24 10084360 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2010-10-16 18:55 . 2008-08-06 12:29 10023528 ----a-w- c:\windows\system32\nvd3dum.dll
2010-10-16 18:55 . 2008-08-06 12:29 1719912 ----a-w- c:\windows\system32\nvapi.dll
2010-10-16 18:42 . 2010-10-16 18:42 66664 ----a-w- c:\windows\system32\nvshext.dll
2010-10-16 18:42 . 2010-10-16 18:42 600680 ----a-w- c:\windows\system32\nvvsvc.exe
2010-10-16 18:42 . 2010-10-16 18:42 279144 ----a-w- c:\windows\system32\nvhotkey.dll
2010-10-16 18:42 . 2010-10-16 18:42 1881704 ----a-w- c:\windows\system32\nvsvcr.dll
2010-10-16 18:42 . 2010-10-16 18:42 110696 ----a-w- c:\windows\system32\nvmctray.dll
2010-10-16 18:42 . 2010-10-16 18:42 3420776 ----a-w- c:\windows\system32\nvcpl.dll
2010-10-16 18:42 . 2010-10-16 18:42 2079336 ----a-w- c:\windows\system32\nvsvc.dll
2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2010-08-28 13:05 . 2009-11-18 22:53 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay]
@="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}"
[HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}]
2007-04-17 04:13 721408 ----a-w- c:\program files\Fingerprint Reader Suite\farchns.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen]
@="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}"
[HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}]
2007-04-17 04:13 721408 ----a-w- c:\program files\Fingerprint Reader Suite\farchns.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-08-06 68856]
"ISUSPM"="c:\programdata\Macrovision\FLEXnet Connect\6\ISUSPM.exe" [2007-03-29 222128]
"Google Update"="c:\users\Kasey\AppData\Local\Google\Update\GoogleUpdate.exe" [2011-01-09 136176]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"DAEMON Tools Lite"="c:\program files\DAEMON Tools Lite\daemon.exe" [2008-08-08 490952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2008-01-21 215552]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"PSQLLauncher"="c:\program files\Fingerprint Reader Suite\launcher.exe" [2007-04-17 49168]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2008-03-04 36864]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2010-10-16 279144]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-03-26 49152]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-28 30192]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-01-25 167936]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-5-13 1058088]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"DisableCAD"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-08-06 10:15 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
2007-04-17 04:04 86528 ----a-w- c:\windows\System32\psqlpwd.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

R0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [x]
R3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\MAGIX\Common\Database\bin\fbserver.exe [2005-11-17 1527900]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-08-28 30192]
R3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des [2009-02-26 3027706]
R4 iaNvStor;Intel(R) Turbo Memory Controller;c:\windows\system32\drivers\ianvstor.sys [2007-09-07 209408]
S0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [2008-08-17 717296]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-12-03 73728]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-04-28 161048]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-10-16 369256]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-10-25 43392]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2010-10-25 54144]
S3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 206360]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2011-01-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2820281024-1377518403-3933827468-1000Core.job
- c:\users\Kasey\AppData\Local\Google\Update\GoogleUpdate.exe [2011-01-09 00:56]

2011-01-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2820281024-1377518403-3933827468-1000UA.job
- c:\users\Kasey\AppData\Local\Google\Update\GoogleUpdate.exe [2011-01-09 00:56]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.daemon-search.com/startpage
uInternet Settings,ProxyOverride = *.local
IE: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
FF - ProfilePath -
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-AdobeBridge - (no file)
HKLM-Run-hpqSRMon - (no file)
HKLM-Run-SigmatelSysTrayApp - %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
AddRemove-abcMover 1.3_is1 - c:\program files\abcMover\unins000.exe
AddRemove-AIM Toolbar - c:\program files\AOL\AIM Toolbar 5.0\uninstall.exe
AddRemove-WOLAPI - c:\westwood\Internet\UnstllAP.EXE
AddRemove-HPBGDL - c:\program files\Encore\Hoyle Puzzle and Board Games 2008\HPB_Uninstall.exe

**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(3016)
c:\program files\Fingerprint Reader Suite\farchns.dll
c:\program files\Fingerprint Reader Suite\infra.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvvsvc.exe
c:\program files\Microsoft Security Client\Antimalware\MsMpEng.exe
c:\program files\NVIDIA Corporation\Display\NvXDSync.exe
c:\windows\system32\nvvsvc.exe
c:\program files\Fingerprint Reader Suite\upeksvr.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\windows\system32\WLANExt.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\windows\system32\PnkBstrA.exe
c:\windows\system32\PnkBstrB.exe
c:\windows\system32\STacSV.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe
.
**************************************************************************
.
Completion time: 2011-01-13 12:10:40 - machine was rebooted
ComboFix-quarantined-files.txt 2011-01-13 18:10

Pre-Run: 63,639,752,704 bytes free
Post-Run: 63,306,719,232 bytes free

- - End Of File - - E85E1EF421D7620E16E1321C8C9A0A2B

Very good. Now update MBA-M and run another full scan with it. Have it remove everything found and reboot.
Post back with that new log.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5516

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18975

1/13/2011 11:58:59 PM
mbam-log-2011-01-13 (23-58-59).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 398049
Time elapsed: 2 hour(s), 33 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{BFA90209-7AFF-4DB6-8E4B-E57305751AD7} (Trojan.WinLock) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Kasey\AppData\Roaming\installshield installation information\{bfa90209-7aff-4db6-8e4b-e57305751ad7}\SetupUT3.exe (Trojan.WinLock) -> Quarantined and deleted successfully.

Since additional infected files were found please do the following:
Please Run the ESET Online Scanner

http://www.eset.com/onlinescan/scanner.php?i_agree=14
* You can use Internet Explorer or you may use Firefox to complete this scan and you will need to allow an Active X to be installed
* You will need to temporarily Disable your current Anti-virus program.
* Be sure the option to Remove found threats is checked and the option to Scan unwanted applications is Checked.
* When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt.

Please post back with that log.

i ran the scanner and it didn't find anything, however the log isn't in that file. the scan may have gotten cancelled early but the problem has been fixed and i'll run some more scans but it seems solved. that scan took about 2 hours and i didn't watch it finish. thanks for all your help, i was on the verge of taking it to a shop to get it fixed.

Hopefully you will return and follow these steps in order to remove Combofix as it must not remain on the computer and must be uninstalled this way:
Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.

alright, i'll do that. thanks again!

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