[Merged from original thread by DMR:]
Hi,
I've had a nagging problem with Win System32 file appearing on boot up. Sometimes it pops us as many as 4x in a row. I have read quite a bit onn this, specifically from MS site, however their proposed "fixes" either didn't apply to my registry or didn't work. I'm running WinXP SP2. I have d/l'ed HJT and ran it but don't understand what the results mean. Can somone who's knowledgable read my scan and clue me in on how to fix this "annoyance"? I certainly would appreciate it......[/Merge]


Sorry, I forgot to include the HJT scan printout......here it is.


Logfile of HijackThis v1.99.1
Scan saved at 3:22:39 PM, on 7/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\mobile PhoneTools\WatchDog.exe
C:\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Adobe Photoshop3.0\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Spyware Doctor\swdoctor.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\HPLiteSaver.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\SYSTEM32\cidaemon.exe
C:\Documents and Settings\Jim\Local Settings\Temp\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {464A85DC-DE9C-3A3A-DFB1-1C7D5F2206F3} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {542B81FF-1330-FBFA-2F41-FB39CBD7B103} - (no file)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {970AFABC-A8C9-94D0-8D5F-66EF852F2B74} - (no file)
O2 - BHO: (no name) - {B34A3D57-22E8-9B1C-F14D-54AE4F9B30C5} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {BF364FA3-3377-DBDC-66BF-B40D8A65C712} - (no file)
O2 - BHO: (no name) - {C0F801E8-B022-67A7-68DD-CBEC09276656} - (no file)
O2 - BHO: (no name) - {E0021B01-FF54-F0F2-3749-85057B36F6CC} - (no file)
O3 - Toolbar: (no name) - {BA200138-FEC7-4CF0-B09B-46230A8528A0} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [IEMajor ] c:\WINDOWS\System32\IEMajor = 0;
O4 - HKLM\..\Run: [var gSafeOnload = new Arra] c:\WINDOWS\System32\var gSafeOnload = new Array();
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [var d=docum] c:\WINDOWS\System32\var d=document;
O4 - HKLM\..\Run: [function setCookie(name, value) ] c:\WINDOWS\System32\function setCookie(name, value) {
O4 - HKLM\..\Run: [var expire = new Dat] c:\WINDOWS\System32\var expire = new Date();
O4 - HKLM\..\Run: [var today = new Dat] c:\WINDOWS\System32\var today = new Date();
O4 - HKLM\..\Run: [function getCookie(Name) ] c:\WINDOWS\System32\function getCookie(Name) {
O4 - HKLM\..\Run: [if (end == -1) ] c:\WINDOWS\System32\if (end == -1)
O4 - HKLM\..\Run: [if (NS2Ch == ] c:\WINDOWS\System32\if (NS2Ch == 0) {
O4 - HKLM\..\Run: [var strT] c:\WINDOWS\System32\var strTemp;
O4 - HKLM\..\Run: [var strP] c:\WINDOWS\System32\var strPort;
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [WatchDog] C:\mobile PhoneTools\WatchDog.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [// Body onload utility (supports multiple onload functi] c:\WINDOWS\System32\// Body onload utility (supports multiple onload functions)
O4 - HKLM\..\Run: [// set index of beginning of value ] c:\WINDOWS\System32\// set index of beginning of value
O4 - HKLM\..\Run: [// set index of end of cookie value ] c:\WINDOWS\System32\// set index of end of cookie value
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Adobe Photoshop3.0\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [// Browser Detec] c:\WINDOWS\System32\// Browser Detection
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
O4 - Global Startup: HP Display LiteSaver Startup.lnk = C:\WINDOWS\HPLiteSaver.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Download &all with DAP - D:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\AIM\aim.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) -
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) -
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} -
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) -
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} -
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1122249322745
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca12.custhelp.com/7530-b327h/rnl/java/RntX.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

I hope this helps to get rid of this thing! :rolleyes:

Taz

Run HJT and check the following.
O2 - BHO: (no name) - {970AFABC-A8C9-94D0-8D5F-66EF852F2B74} - (no file)
O2 - BHO: (no name) - {B34A3D57-22E8-9B1C-F14D-54AE4F9B30C5} - (no file)
O2 - BHO: (no name) - {542B81FF-1330-FBFA-2F41-FB39CBD7B103} - (no file)
O2 - BHO: (no name) - {464A85DC-DE9C-3A3A-DFB1-1C7D5F2206F3} - (no file)
O2 - BHO: (no name) - {BF364FA3-3377-DBDC-66BF-B40D8A65C712} - (no file)
O2 - BHO: (no name) - {C0F801E8-B022-67A7-68DD-CBEC09276656} - (no file)
O2 - BHO: (no name) - {E0021B01-FF54-F0F2-3749-85057B36F6CC} - (no file)
O3 - Toolbar: (no name) - {BA200138-FEC7-4CF0-B09B-46230A8528A0} - (no file)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca12.custhelp.com/7530-b3.../java/RntX.cab
The following is a resource hog and is not needed at startup.
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
Close all other windows and click fix checked.

Go to control panel>>add/remove programs and remove the following.
Viewpoint Manager(might be different but similar)

Please download and install ewido anti-spyware tool

  • Close all other Applications Select language click Ok
  • Click I Agree
  • Click next
  • Click Install
  • Click Finish
  • Wait Ewido will open main screen automatically.
  • Wait again a few minutes and Ewido Should Auto update itself. If it doesn't click update at top of screen.
  • This in very important to get updates
  • When updating has finished. Close Ewido.

If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.

  • Next, please reboot your computer in Safe Mode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear use arrow up to highlight
  • Select the first option, to run Windows in Safe Mode hit enter.
  • For additional help in booting into Safe Mode, see the following site: HERE

    You MUST manage to get into Safe Mode for the fix to work.

Make sure to close all open windows/programs/folders. Have nothing else open while ewido performs its scan!

  • Open Ewido
  • Click on scanner top of Ewido sceen
  • Click on Settings
  • Under How to Act click on Recommended Action choose Quarantine
  • Under How to scan all boxes should be selected
  • Under Possibly unwanted software all boxes should be selected
  • On right side under Reports: click on Automatically generate report after every scan.
  • Under What to scan select scan every file
  • Click On scan Tab
  • Click on Complete system scan
  • Let the program scan the machine It can take awhile give it time.
  • When scan has finished At bottom of screen click Apply all Actions
  • Click Save report
  • Click Save Report as (Save as window's screen should pop up.)
  • Click desktop
  • Click Save
  • Exit ewido

Now delete the following folder if it exists.
C:\Program Files\Viewpoint

Reboot back to normal mode and run HJT again. Post the new HJT log and the ewido log. 2 other things do you know anything about the weird 04 entries in your log and are you expiriencing problems still?

Are the 04 entries some sort of script you did? i have never seen anything like that.

Edit:

Ok, pelase re-download HJT, and scan, do not change Any settings before scanning. Just start HJT go to, Do system scan, and save log. And then post the log.

I think your HJT settings may have gotten messed up.

Are the 04 entries some sort of script you did? i have never seen anything like that.

It's javascript, but I've never seen it in a log. There are some similar posting at other support forums, but none of them explain whether the stuff is a result of an infection, or some other corruption.

Either way, the garbled entries should be deleted, so let's do that:

Run HJT again, check the following entries, and then click the "Fix checked" button:

02 - BHO: (no name) - {464A85DC-DE9C-3A3A-DFB1-1C7D5F2206F3} - (no file)
O2 - BHO: (no name) - {542B81FF-1330-FBFA-2F41-FB39CBD7B103} - (no file)
O2 - BHO: (no name) - {970AFABC-A8C9-94D0-8D5F-66EF852F2B74} - (no file)
O2 - BHO: (no name) - {B34A3D57-22E8-9B1C-F14D-54AE4F9B30C5} - (no file)
O2 - BHO: (no name) - {BF364FA3-3377-DBDC-66BF-B40D8A65C712} - (no file)
O2 - BHO: (no name) - {C0F801E8-B022-67A7-68DD-CBEC09276656} - (no file)
O2 - BHO: (no name) - {E0021B01-FF54-F0F2-3749-85057B36F6CC} - (no file)
O3 - Toolbar: (no name) - {BA200138-FEC7-4CF0-B09B-46230A8528A0} - (no file)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [IEMajor ] c:\WINDOWS\System32\IEMajor = 0;
O4 - HKLM\..\Run: [var gSafeOnload = new Arra] c:\WINDOWS\System32\var gSafeOnload = new Array();
O4 - HKLM\..\Run: [var d=docum] c:\WINDOWS\System32\var d=document;
O4 - HKLM\..\Run: [function setCookie(name, value) ] c:\WINDOWS\System32\function setCookie(name, value) {
O4 - HKLM\..\Run: [var expire = new Dat] c:\WINDOWS\System32\var expire = new Date();
O4 - HKLM\..\Run: [var today = new Dat] c:\WINDOWS\System32\var today = new Date();
O4 - HKLM\..\Run: [function getCookie(Name) ] c:\WINDOWS\System32\function getCookie(Name) {
O4 - HKLM\..\Run: [if (end == -1) ] c:\WINDOWS\System32\if (end == -1)
O4 - HKLM\..\Run: [if (NS2Ch == ] c:\WINDOWS\System32\if (NS2Ch == 0) {
O4 - HKLM\..\Run: [var strT] c:\WINDOWS\System32\var strTemp;
O4 - HKLM\..\Run: [var strP] c:\WINDOWS\System32\var strPort;
O4 - HKLM\..\Run: [// Body onload utility (supports multiple onload functi] c:\WINDOWS\System32\// Body onload utility (supports multiple onload functions)
O4 - HKLM\..\Run: [// set index of beginning of value ] c:\WINDOWS\System32\// set index of beginning of value
O4 - HKLM\..\Run: [// set index of end of cookie value ] c:\WINDOWS\System32\// set index of end of cookie value
O4 - HKLM\..\Run: [// Browser Detec] c:\WINDOWS\System32\// Browser Detection

Reboot your system after HJT completes the fixes.

After that, do the ewido scan as kylethedarkn instructed, and then post both the ewido scan and a new HJT log.

** Also- please give us the full and exact error of the "system32" file please.

-

klyethedarkn:

Well, did exactly as you posted except for the removal of the folder since it didn't exist. Upon a clean boot, the system32 folder appeared once again. I am including both an HJT1 log (from before I started the instructions) an HJT2 log completed after the instructions and an ewido log. Thanks for the response. I hope there's something in those that trips the mind as to what the cause of this is. Altho I'm proficient with computers, I don't do any programmind so whatever's there has been done by either software installations or a virus. I run Norton Systemworks Premier on my home network and we're connected to a broadband cable so the computers are updated daily and the scans run daily. In addition I have the XP firewall along with the one supplied with the Cisco router. Any other thoughts on this?

Taz

PS. The site won't allow me to paste the logs so I'm going to do it in a separate email response.....sorry.

Here are the logs I promised...

HJT1; HJT2; and Ewido report

Can you get screen shot plz.

Ok all......seems like the fix from DMR did the trick! I booted up after the execution of the email and no system32 folder on boot up! I'm going to include the HJT3 and ewido logs with this (if it will let me) otherwise will attach them as before. Hopefully these remedies will keep it away. Thanks for all the help......I REALLY appreciate it.

[logs pasted by DMR:]
---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 2:12:03 PM 7/13/2006

+ Scan result:

Nothing found.

::Report end


Logfile of HijackThis v1.99.1
Scan saved at 1:17:45 PM, on 7/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\mobile PhoneTools\WatchDog.exe
C:\Adobe Photoshop3.0\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\HPLiteSaver.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [WatchDog] C:\mobile PhoneTools\WatchDog.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Adobe Photoshop3.0\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [// Browser Detec] c:\WINDOWS\System32\// Browser Detection
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TrojanScanner] C:\Trojan Remover\Trjscan.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
O4 - Global Startup: HP Display LiteSaver Startup.lnk = C:\WINDOWS\HPLiteSaver.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download &all with DAP - D:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\AIM\aim.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) -
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) -
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} -
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) -
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} -
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1122249322745
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\ewido anti-spyware 4.0\guard.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

One of those odd entries is still present, but it looks good aside from that.
Have HJT fix this one:
O4 - HKLM\..\Run: [// Browser Detec] c:\WINDOWS\System32\// Browser Detection

It appears that my optimism was short lived. The machine has 2 accounts on it via the XP option and I am working under one account which is also classified as the administrator. When I switched to the limited account, the system32 file was indeed present upon startup. In addition, I now get a small window that indicates that NAV access to C: has been denied. However while the machine continues to boot, the icons for NAV and Ghost appear in the tray so I'm a bit confused as to what is giving me the error message. Also, the machine seemingly takes a considerable amount of time to boot and its overall processing speed (2.0GHz) appears to have been reduced accessing programs and desktop icons. Somehow my Internet connection has become compromised and that machine isn't being recognized on my network. This ocurred shortly after disconnecting it from the Internet connection to run the Ewido program. I am debating at this time on whether to just reformat the whole HDD and start over. It will be somewhat of a lengthy task, but I've already spent countless hours attempting to get this working correctly. Any final thoughts on this situation would be appreciated.......

Taz

Given the fact that there are multiple accounts on the machine, each with multiple problems (not all of which may be malware-related), it might actually be more efficient to rebuild the system.

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