I have followed Capejack's direction consisely but to no avail. At times the internet may run longer than its normal 5-10 min range but no other problems have been solved.

My new question has more to do with my hjt files. One of the techs told me to get rid of all 02BHO safely? I realize they have a use to certain searching programs, but most are programs I don't use. Also I have 6 references to About:Blank. 4 are R1 and 2 are RO

I also have these that are linked to programs I don't use.

O8 - Extra context menu item: Get It With Kontiki - res://C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL/201
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

and then there are 4 references to

:eek: O10 - Hijacked Internet access by New.Net

I read up on these and realize it is tricky to fix these. Should I? If so, how do I do it safely?

Thanks again. I'm frustrated, but trying to make sense out of these problems.

SibylBanks

You really need to stick to one thread ,and keep responding in it and stop bouncing around ,createing new threads ,It would be nice to see a new hijackthis log ,from after you ran the programs i asked you to run.Help will come to those who follow along .It is usually easier to work the log after ,Spy-bot and ad-aware and Cwshredder are run,so post a fresh hijackthis log here !!!thanks

Thanks caperjack. I'm new to this website, so I'm still making mistakes trying to follow the directions. The first email you resonded to said to run those programs and then post a NEW thread. I thought that meant a New thread not a reply to the same thread. My mistake. I did post a second set of hjt notes. You responded to the second and said do the same thing again. I did this posting a second set of notes. I'm still learning the lingo, please stick with me. Here is the 3rd set of notes from HJT

Logfile of HijackThis v1.97.7
Scan saved at 12:50:23, on 7/3/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCIOMON.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCPFW.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMPROXY.EXE
C:\WINDOWS\SYSTEM\ABCD.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCGUIDE.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCLIENT.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMOAGENT.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SOFTWARE UPDATE\HPWUSCHD.EXE
C:\WINDOWS\SYSTEM\HPZTSB08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\NETSCAPE\NETSCAPE 6\NETSCP.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE
C:\PROGRAM FILES\ADSUBTRACT\ADSUB.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS1977\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by PeoplePC
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=AdSubtract:4444
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R3 - Default URLSearchHook is missing
F1 - win.ini: run=hpfsched
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_2_3_0.DLL
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE028.DLL
O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\PROGRAM FILES\CLEARSEARCH\IE_CLRSCH.DLL
O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar3_28.dll
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_30.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_2_3_0.DLL
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1629.0\EN-US\MSNTB.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: QuickSearch SearchBar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar3_28.dll
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [FontFix] c:\windows\options\systools\fntfix.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [NORTON AUTO-PROTECT] C:\PROGRA~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Essdc] essdc.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\ONTRACK\FIX-IT\MEMCHECK.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\RunServices: [PccPfw] C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O4 - HKLM\..\RunServices: [tmproxy] C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
O4 - HKCU\..\Run: [MsnMsgr] "c:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape 6\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Desktop Architect] "C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE" -S
O4 - Startup: Crystal 3D Audio Control.lnk = C:\WINDOWS\CWD3DSND.EXE
O4 - Startup: AdSubtract.lnk = C:\Program Files\AdSubtract\adsub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Get It With Kontiki - res://C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL/201
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra button: Wallet (HKLM)
O9 - Extra button: Guide (HKLM)
O9 - Extra button: PeoplePC (HKLM)
O9 - Extra 'Tools' menuitem: Search the Internet (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: SideStep (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .qwa: C:\PROGRA~1\INTERN~1\PLUGINS\NPIPA32S.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {1DEFB8C0-22A7-4E58-B735-43A169CDA2AB} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://fusion.umsl.edu/CFIDE/classes/CFJava.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37875.7411458333
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://download.iwon.com/ct/pm3/iwonpm_8_1,0,2,5.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinstc.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/PopSwatterInitialSetup1.0.0.6.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/14beeca2ab0010029001/netzip/RdxIE601.cab
O16 - DPF: {0A891521-685E-4B6D-A9FD-759BB2CD6A66} (SecureImage Control) - http://www.psbwebsurveys.com/secure/SecureImage.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresearch.com/OTXMedia/OTXMedia.dll
O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} - http://download.sidestep.com/get/k42033/sb028.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab

Thanks for helping me. I'm trying to analyze what the different threads mean. That's why the other question.
Sibyl

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

NOTE: Please copy and paste this post into notepad and save to you desktop. or print a copy of these instructions because you will be working with all windows closed except HijackThis.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank

R3 - Default URLSearchHook is missing

F1 - win.ini: run=hpfsched

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_2_3_0.DLL

O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE028.DLL

O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\PROGRAM FILES\CLEARSEARCH\IE_CLRSCH.DLL

O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar3_28.dll

O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_30.dll


O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\PROGRAM FILES\CLEARSEARCH\IE_CLRSCH.DLL

O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_30.dll

O3 - Toolbar: QuickSearch SearchBar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar3_28.dll


O4 - HKLM\..\Run: [FontFix] c:\windows\options\systools\fntfix.exe


O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe

O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s

O10 - Hijacked Internet access by New.Net

O10 - Hijacked Internet access by New.Net

O10 - Hijacked Internet access by New.Net

O10 - Hijacked Internet access by New.Net


O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://download.iwon.com/ct/pm3/iwonpm_8_1,0,2,5.cab

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/f...etup1.0.0.6.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/14beeca2ab0010...ip/RdxIE601.cab

O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} - http://download.sidestep.com/get/k42033/sb028.cab
-SideStep

Now reboot into safe mode and delete the following files and folders if found ."Fix Checked"...Reboot to SAFE mode to delete files ,How to start computer in safe mode


c:\windows\options\systools\fntfix.exe........delete file

C:\PROGRA~1\NEWDOT~1..... delete folder

to delete the above files and folder you will need to do the following
go to Show hidden files & folders
"Fix Checked"...Reboot to SAFE mode to delete files
How to start computer in safe mode
reboot computer and post a new log

Note: it says post a new log ,not a new thread !!:)

Ok, I think I did it right now.

I couldn't find c:\windows\options\systools\fntfix.exe or
c:\progra~1\NEWDOT~1 in the HJT program display, so I went to the Find option, located them and deleted them.

I reran the the find and didn't find them this time. But I did find

windows\options\cabs\fntfix.exe
windows\startm~\programs\windows\options\cabs\fntfix

Here is my HJT log.

Logfile of HijackThis v1.97.7
Scan saved at 08:18:22, on 7/3/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS1977\HIJACKTHIS.EXE


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by PeoplePC
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=AdSubtract:4444
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_2_3_0.DLL (file missing)
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1629.0\EN-US\MSNTB.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [NORTON AUTO-PROTECT] C:\PROGRA~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Essdc] essdc.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\ONTRACK\FIX-IT\MEMCHECK.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\RunServices: [PccPfw] C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O4 - HKLM\..\RunServices: [tmproxy] C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
O4 - HKCU\..\Run: [MsnMsgr] "c:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape 6\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Desktop Architect] "C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE" -S
O4 - Startup: Crystal 3D Audio Control.lnk = C:\WINDOWS\CWD3DSND.EXE
O4 - Startup: AdSubtract.lnk = C:\Program Files\AdSubtract\adsub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Get It With Kontiki - res://C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL/201
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra button: Wallet (HKLM)
O9 - Extra button: Guide (HKLM)
O9 - Extra button: PeoplePC (HKLM)
O9 - Extra 'Tools' menuitem: Search the Internet (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: SideStep (HKLM)
O12 - Plugin for .qwa: C:\PROGRA~1\INTERN~1\PLUGINS\NPIPA32S.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {1DEFB8C0-22A7-4E58-B735-43A169CDA2AB} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://fusion.umsl.edu/CFIDE/classes/CFJava.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37875.7411458333
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinstc.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O16 - DPF: {0A891521-685E-4B6D-A9FD-759BB2CD6A66} (SecureImage Control) - http://www.psbwebsurveys.com/secure/SecureImage.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresearch.com/OTXMedia/OTXMedia.dll
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab

Thanks again.
Sibyl

Looks like you did that in safe mode??

Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked':

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

Delete the WebSavingsfromEbates folder.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.