I am trying to load a software program: One Touch Diabetes Management Software from Lifescan. I am operating on windows XP. This message comes up while trying to load:
did not self register or unregister
C:\WINDOWS\System32\MSRDO 20.DLL
unspecified error
I had talked with One Touch Tech and he tried all he new and couldn't resolve problem. He thought that perhaps it was a Microsoft issue. I couldn't find a place to contact them about this so I am trying here. I am 68 years old and this program is needed to download from my meter to PC. I am somewhat proficient but nowhere near an expert with technical stuff.
Hope someone out there can help
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