I'm looking to implement chat live support and need product suggestion/recommendation based on experiance. Also, what does everyone thing of hosted products compared to in-house implemented products.
Jamal
jaljahmi 0 Newbie Poster
bobchrist 7 Posting Pro in Training
I think this directory will be helpful for you; http://livechatdir.com/live-support-software-directory.html
Atlant 0 Newbie Poster
I think this directory will be helpful for you; http://livechatdir.com/live-support-software-directory.html
Wow, great resource here! Lots of information about chat software, i haven't met the site before. Thank you a lot )))
ithelp 757 Posting Virtuoso Banned
Atlant 0 Newbie Poster
I'm looking to implement chat live support and need product suggestion/recommendation based on experiance. Also, what does everyone thing of hosted products compared to in-house implemented products.
Jamal
I have found Sales-n-Stats software and along with chat tools it includes analytics features and various kreports. I'm going to test a free version and see how it works actually...
Infrenion.com 0 Newbie Poster
I would recommend LivePerson, CCS (Click Chat Sold) or ProvideSupport. I have personally used them.
Dani 4,329 The Queen of DaniWeb Administrator Featured Poster Premium Member
LivePerson is pretty popular.
musicbox -2 Junior Poster
rei12 0 Newbie Poster
Also take a look at www.j-LiveSupport.com
We have been using it for a while. You may use any Jabber client for the chat, pretty cool feature.
simmonj 0 Newbie Poster
Yeah, I would recommend www.j-livesupport.com too. I am personally using it on my notebook and mobile phone when I am out of office. It is pretty good.
Sabrina_Gage 0 Newbie Poster
sweet.momy.mary 0 Newbie Poster
only 6 cents per minute billing
i'm very satisfied with the service they've provided me so far
Gimilia 0 Newbie Poster
123 live help can meet your needs, you can download one to test.
Gimilia 0 Newbie Poster
what does everyone thing of hosted products compared to in-house implemented products
Gimilia 0 Newbie Poster
what are the main differences between paid and the freebie live chat software?
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