Member Avatar for bad rabbit

HI I've just switched to dreamweaver 5 and i cannot get the program to connect to my ftp. I've made sure it's not locked on the server and the ip is not locked either. I just keep getting a message that reads "unable to connect to ftp, login or password is incorrect. I've checked everthing a gazillion times it is all correct.
I hope someone can help! I'm way behind on my site and need access yesterday.

thanking you in advance, i hope!

Bad Rabbit Records

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  • Latest Post Latest Post by zorbstudios

Dani AI

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Short, focused checklist for that builds on the replies from , and and avoids repeating advice already posted.

First, confirm protocol and port with your host. Some servers use plain FTP (port 21), explicit FTPS (TLS on 21), implicit FTPS (990), or SFTP (SSH on 22). If the host requires SFTP or key-based SSH auth, that changes what client/settings will work. Ask the host which protocol and port to use and whether explicit TLS is required.

Next, double-check the exact username and password format. Copy/paste can add invisible characters or trailing spaces; passwords are case-sensitive. Hosts sometimes require the full email-style username (user@example.com) or a specific account name. If the password contains non-alphanumeric characters, try a temporary simple password to rule out client encoding issues.

Try changing the FTP connection mode and the Dreamweaver site definition (if applicable). Switching between passive and active FTP often resolves problems caused by NAT/firewalls. Clear any stored credentials in the site settings and recreate the site entry, including the remote root path (for many hosts this is /, /public_html or /htdocs). If an alternate FTP client connects successfully but Dreamweaver does not, the site definition or Dreamweaver credentials cache is likely the culprit.

Finally, ask the host to watch server-side logs while you attempt a login. Server logs will show the exact FTP reply code (for example 530) or a reason the account is being rejected — that is the most reliable diagnostic. Also confirm the account is not suspended, restricted to specific IPs, or at a concurrent-connection limit.

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Member Avatar for rch1231

Have you checked the Windows (or your installed) firewall to make sure there is an exception for Dreamweaver?

Member Avatar for bad rabbit

just checked and it's not that, any other idea's? that was a good thought though I hadn't considered it.

Cheers,
Bad Rabbit Records.

Member Avatar for rch1231

can you connect from the command line with ftp?

Member Avatar for zorbstudios

Get FileZilla!! I've had the exact same problem with dreamweaver.

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