Hi Everyone,

I am having trouble fixing my mothers pc.. A power surge has caused the computer to restart constantly it goes to a black screen with reboot, start normally etc, thing is any off these options have no effect and it goes to a blue screen with an error..


What im looking for is the easiest way to reboot or repair without loosing data please any help

Hi,
During boot up press F8 and start windows in safe mode then use restore!

Bob

try using a boot cd. maybe it might help.

system restore in safe mode is your first step ??

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