Member Avatar for avaland

Hi, last night while watching a Camtasia presentation online my computer crashed and a blue screen error was thrown up on the screen.

Since then sometimes I can boot successfully, just as many times I can't. Also when I click on a program or a file there is hang time...sometimes as much as a minute before the program or file opens for me. Sometimes the screen freezes competely.

I just downloaded and ran Analysis Diagnositc for Windows XP and it returned this warning: THE SYSTEM RESTORE HELPER returned a warning code hr=0x6.

Does anybody know what this code means? Thanks...

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  • Latest Post Latest Post by comlor
Member Avatar for comlor

You may have a memory problem. Follow this article:

http://oca.microsoft.com/en/windiag.asp

Let us know what happened.

It could be memory like the previous poster suggested or a failing Hard Drive. I would do a back up immediately just in case if you haven't already. Download these utilities to test the system.

Memory Tester - http://www.memtest86.com/
Hard Drive Tester - http://www.hitachigst.com/hdd/support/downloads/dft32_v414_b00.iso

Both are bootable CD's and are ISO files that you will need to burn with your favorite burning program

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