When I start my Dell laptop it boots up but only as far as the Windows logo. MY IT people tell me to bin it, but I am relucatant to do this.

Any suggestions on what the problem might be and of a possible resolution

Have you tried F8 and then the diagnostic boot mode? You can then report where it stops (at which .SYS file).

if you're using XP, and you have the disc.. try to do a repair installation...

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