here goes,
i have a computer that is home built by a friend of mine..everything has been going good for a long time now..but now for some reason i am running into a bit of a problem with my dvd drives..
issue: when i try to put any type of cd/dvd in the drive the computer will act as if nothing is in and will not read or play anything but the computer does recognize the dvd drives.
twist to the issue: i have another computer that i have plugged the dvd drives into and the drives will read any cd/dvd that i put in..as well as if i take the dvd drives from the other computer and plug them into the computer that wont read anything and the dvd drives will read the cd/dvd that i put in...
so pretty much the dvd drives that came with the computer when inserted in the original computer will not read anything but will read when put in to another computer...
stuff that i have done to do so far..is to delete the upper and lower filters..that did not have any success...i have reformated the computer with a brand new os that i have burned still will not work..i have uninstalled the software that came with the drives will not work..and i have attempted to upgrade the firmware on the dvd drive will not work..
if someone can please work with me and point me in the right direction it would be nice..i am a comp tech i work at a place called tag here in florida i know a bit about computers..took pc support in school..but i am officially stumped...if you need any more information please feel free to let me know and i will post the information as needed....