Juno Dial-up server drops my info

[Corky1]

This is my problem and Juno just sends me boiler plate, cookie cutter replys??

I keep loosing my juno info and have to restore.
>This seems to happen about every 3 to 4 months. No other problems.
>I started juno with the free account then up graded on line to premium.
>I don't have a juno program to install so I can't un install and
>reinstall.
>I have 2 accounts. [e-mail] & [e-mail]
>As a result of this problem I have 8 user accounts with juno.
>The only way I can get my info back is to do the copy and paste thing for
>each user account.
>Other than this problem I am happy with juno.
>This problem does not occur when I am connected to juno and connected to
>the Internet.
>The problem occurs when I turn on my computer and open juno and I get a
>message that their has been a problem and I have start all over and
>import both my accounts.
>I THINK SOMEHOW YOUR SERVER SENDS OUT A SIGNAL TO DISCONNECT ME AND I
>HAVE TO IMPORT AND START OVER?????
>My computer:
>CPU Athalon XP 1.2 ghz
>40 GB western Digital hard drive
>Diamond 56K PCI V92 Modem
>Windows XP home edition
>Microsoft word
>shuttle AK31 motherboard
>512MB PC2700 ram
>I am on a dial-up system and usually connect between 44000 and 48000
>Kbps.
>How can we fix this problem or am I going to have to change servers???
>Thank You, Corky :mad: :?: