HP installer UI plug not responding after setting up new home network

Question

rita.piillangill 0 Newbie Poster

11 Years Ago

Hello
I've just set up a new home wireless network on my dell laptop and I would like to wirelessly connect my printer again. When the installer detects the printer, the installation program freezes and I get the message HP Installer UI Plug is not responding. I have Windows 7, an HP Photosmart c4780 printer and run MacAfee security. Any help would be appreciated.

pc-peripheral printer windows-vista-7-8

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Latest Post 11 Years Ago Latest Post by rita.piillangill

rubberman 1,355 Nearly a Posting Virtuoso

11 Years Ago

Try by temporarily disabling McAfee. If you can install it, then you can re-enable McAfee security.

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rita.piillangill 0 Newbie Poster · Answer 1 · 2013-07-11T22:27:37+00:00

rita.piillangill 0 Newbie Poster

11 Years Ago

Just the firewall?

rita.piillangill 0 Newbie Poster · Answer 2 · 2013-07-11T22:31:44+00:00

Right now I'm reconfiguring the printer in the HP configure a network device. It's been running(reconfiguring) for a while. Should I start the USB to wireless over again after the firewall is turned off, or will it work mid-configuration?