This is mostly my own fault, but solving the problem has got me beat so far.
I subscribed to a list from laughternetwork.com called freefunnyjokes.
Recently their site said "to continue getting our newsletter goto ". Going to this site said "To continue Click here" - a link to "
More fool me, I clicked on the link, and it has installed something that shows on the system tray as a smiley with a drop down list for assorted kinds of videos.
I cannot find any way of removing this. There is nothing obvious in Add/Remove Programs. I have various software programs showing me what should run at startup, and it all *looks* legitimate. Task Manager gives all the processes running, but again there is nothing obvious there.
I have sent the owners of this list an email asking how to get rid of it, but there has been no response in over a week. Does anyone have any idea of how to get rid of this?

Norman

jbennet commented: some rep to get you started +4

Dani AI

Generated

Good catch by and well done for tracking this down — anonymous entries in the uninstall/startup listings are a common way nuisance apps hide. The following concise checklist fills gaps I noticed in the thread and gives practical next steps to confirm removal, find leftovers and reduce the chance of a repeat.

  1. Enumerate every auto-start location and disable unknown entries. Run Autoruns (run as Administrator), enable “Hide Microsoft entries,” use “Jump To Entry” to locate the file on disk, then uncheck the autostart entry (or Delete) only after you confirm the file is not signed/legitimate. Autoruns. (learn.microsoft.com)
  2. Verify running processes and their image paths with Process Explorer before deleting files. Right-click the process, choose Properties, and check the Image Path / Digital Signature to avoid removing a legit component. Process Explorer. (learn.microsoft.com)
  3. Check Scheduled Tasks and Services (services.msc); if a service is involved stop it, set it to Disabled, then remove its registry/service entry or use sc delete if necessary. Also search common folders (Program Files, %APPDATA%, %TEMP%) for orphaned files.

Before making deletions, create a system restore point and export any registry keys you plan to edit. If the item resists removal or you suspect a rootkit, run an offline/boot-time scan (Microsoft Defender Offline or a reputable rescue ISO) and a second-opinion on-demand scanner such as Malwarebytes to remove remnants. System Protection / Restore Points. (support.microsoft.com) Microsoft Defender Offline. (learn.microsoft.com) Malwarebytes. (malwarebytes.com)

Final notes: keep security tools and runtime components updated, run scans after any suspicious install, and avoid running random executables from email/newsletters. If unsure, image the disk first or get a second opinion rather than deleting system files outright.

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All 13 Replies

because this is spyware related i will move you to the spyware section ,

commented: good +4

I'm not 100% sure this is spyware, but in any case Ad-aware doesn't come up with anything. I have attached the log from HijackThis if anyone cares to scan it for something out of the ordinary.
(Just as an aside - references to Whale are legitimate - it's the application I need to use to access my company's network). I can identify most of what's there, but there are some things I really don't know what they do!

Norman

Hi Norman,

Let's have a look, shall we?

FIRST:
Download HijackThis from http://downloads.malwareremoval.com/hijackthis_sfx.exe

Save the setup file on your desktop.
Then, DoubleClick on it and by default it should install to C:\Program Files\HijackThis
Continue through the setup and allow it to create a desktop icon for you. Follow all the prompts, click Finish

-- Run HJT > Click Do a system scan and save a logfile and submit that for me.

EDIT PP: Missed your last post - please do the below as well....


ALSO:
Let's get a StartupList.
Run HijackThis and open the Misc Tools section.
-- Check the boxes to List minor sections & List empty sections
-- Click Generate StartupList & Yes
-- Please submit that log for me as well.


Will check back as time permits. Lotta playoff football to watch this weekend! ;)

PP

As requested

As requested

Hi Norman,

I'm sorry! I am doing ten things at once and was a bit distracted . . ..

What I meant to ask for was the Uninstall List via HJT's Misc Tools.
-- Also, I have attached unstll.zip to this post
-- Please download unstll.zip and extract it to your Desktop.
-- A folder labeled unstll will appear on your Desktop.
-- Open the folder and DoubleClick unstll.bat and give it a couple seconds to run.
A very large log should pop up in Notepad. Please attach that (unstll.txt) for me.

BTW - You should be advised that anytime somebody in any forum gives you an unknown program to run (even a simple batch like this one), it is strictly a "Use At Your Own Risk" proposition!

Anyhoo, it is up to you if you want to trust me :)

-----------------------------------------

I did take a quick look at your Startuplist and saw a couple things. I doubt if they are still active. You've got plenty of anti-spy protection installed and I imagine they cleaned the threat, but I thought I'd point them out to you (these are the only ones that jumped out at me at quick glance):


aaudstum: \??\C:\DOCUME~1\Norman\LOCALS~1\Temp\aaudstum.sys (manual start) --> I don't know what this is. Doesn't look right to me.

mchInjDrv: \??\C:\WINDOWS\TEMP\mc22.tmp (disabled)---> this is related to a nasty backdoor trojan with keylogging capabilities. Probably no longer active, but you may want to investigate further.


Gotta run - Will try to check back as time permits.
In the meantime, you may want to have a look at the unstll.txt and see if you can find the unwanted proggy.

Best :)
PP

get ms windows defender (free) - choose NOT to join spynet and remember to do a ms update after install to get the definitions

run a FULL scan. this has helped me before.

get ms windows defender (free) - choose NOT to join spynet and remember to do a ms update after install to get the definitions

run a FULL scan. this has helped me before.

That might be a bit of overkill in this case. ;) The HJT Log shows the following active anti-spy apps:

Spy Sweeper
Spyware Doctor
Winpatrol

These are solid apps. Plus, I'm not so sure we are dealing with a baddie as much as a nuisance program.

PP :)

mchInjDrv: \??\C:\WINDOWS\TEMP\mc22.tmp (disabled)---> this is related to a nasty backdoor trojan with keylogging capabilities. Probably no longer active, but you may want to investigate further.

LOL! :)

That last post jogged my memory . . . . mc22.tmp may very well be a driver related to the Spyware Doctor component of Spy Sweeper.

Good grief! How do they expect us to keep track of the good and the bad.....


PP :)

That might be a bit of overkill in this case. The HJT Log shows the following active anti-spy apps:

Spy Sweeper
Spyware Doctor
Winpatrol

sorry, didnt see that (never used HJT before)

sorry, didnt see that (never used HJT before)

No worries - It was a good suggestion! :)

And, if you hadn't gotten me thinking about it, I'd probably never have placed that questionable driver with Spyware Doctor......

PP :)

commented: nice +4

i ony ever had a keylogger, 2 trojans and an adware bar on any of my pcs and ive been running them for years

i dont know how ppl keep getting so many viruses.........

GOTCHA. The uninstall list came up witha couple of curious names I didn't recognise, one of which was "mvi". I uninstalled this and *gone*. I don't know how I missed it in the first place, but having a simple list rather than the info that Add/Remove Programs generates makes it much easier to find something that tries to be anonymous.

GOTCHA. The uninstall list came up witha couple of curious names I didn't recognise, one of which was "mvi". I uninstalled this and *gone*.

Great! Happy to hear it :)

You can also dump J2SE Runtime Environment 5.0 Update 3 and install the latest update.

Java Runtime Environment (JRE) 6

Cheers :)
PP

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