I'm running Compaq Deskpro EN, PIII 866Mhz, 512MB.Win 2000 I successfully installed my scanner-Optipro UT12 software from the manufacturer-but the USB does not connect. Says that it is not connected. Also says I need to run configuration program or utility. Also tried USB mouse and worked intermitantly. Few seconds then stop for a few etc. How or what can, needs to be done to get the USB working.
Thanks
What is the exact error message that you're getting when you attempt to connect to your scanner?
What is the exact error message that you're getting when you attempt to connect to your scanner?
The message is RUN APPROPRIATE UTILITY OR CONFIGURATION PROGRAM. All hardware/drivers/software seem to be working properly according to the computer.
thanks
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