Initally, when I installed Ghost it changed the settings for when I log on from auto logon to my having to click on my name (I am the sole user).
The real problem first developed when I rebooted my computer after using Norton Ghost 9 for the first time.
Anytime I click on a folder either on the desktop, start menu, or program file I get the error message:
WIndows Explorer has encountered a problem an needs to close. We are sorry for the inconvenience.
Clicking on details, I get the Error Signature
AppName: explorer.exe AppVer: 6.0.2800.1221 ModName: msvcrt.dll
ModVer: 7.0.2600.1106 Offset: 00033ec0
When I click to view technical information, I get:
The following files will be included in this error report:
C:\DOCUME~1\nn\LOCALS~1\Temp\WER43.tmp.dir00\appcompat.txt
Each attempt to open a file gives the same message, except the WER number changes- 1A7 192 193 195 1A8 1AA etc.
I can open individual files or programs without any problem. I get on the internet ok.
I have checked for spyware and viruses.
In safe mode, all folders open without any crashes.
Thanks for any help you can give me.
Lee