Hello All,

I am here to find out how do I get sounds back on the PC. I recently installed Windows again and started fresh I guess but I haven't got a clue what to do to get sounds going on. I do not have the motherboard's programs CD if there is one so I really haven't got a clue. Information of the motherboard is:

System Manufacturer: Micro-Star Inc.

System Model: MS-6704

If you need anyh other information, please don't hesistate to ask. Many Thanks :cheesy:

Best,
Nigel

Dani AI

Generated

Short expert summary: this looks like a typical missing-driver situation after a fresh Windows XP install — Device Manager reports no audio device and the downloaded installer doesn’t respond when launched. was right to check Device Manager and volume controls; ’s suggestion to run a hardware-ident tool was useful for identifying the onboard chipset. The safest next steps are to install the audio driver from the extracted files manually and verify the motherboard/chipset drivers and BIOS settings.

Follow these steps:

  1. Extract the downloaded package to a short, simple path (for example C:\Drivers\Audio). Avoid long paths or spaces.
  2. If the installer icon won’t run, open Device Manager (My Computer → Manage → Device Manager or Start → Run → devmgmt.msc). Find the unknown device or the entry under “Sound, video and game controllers.”
  3. Right‑click the device → Update Driver → “Install from a list or specific location (Advanced)” → Have Disk… (or browse and include the extracted folder). Point the dialog at the folder containing the .inf file. If there is no .inf, right‑click any .inf file in Explorer and choose Install.
  4. Install the motherboard/chipset INF first (chipset drivers help the OS enumerate onboard devices), then the audio driver. Reboot when prompted.
  5. Ensure installation is done from an administrator account and that the driver package matches the Windows edition (XP 32-bit vs 64-bit).

Troubleshooting notes and cautions: check BIOS/Integrated Peripherals to confirm onboard audio is enabled; check Services (services.msc) that Windows Audio is set to Automatic and started; verify speakers and volume levels; temporarily disable antivirus if an installer is blocked. If manual install fails, view the device’s Properties → Details → Hardware Ids (VEN / DEV) and match that ID to the correct driver. Create a System Restore point before driver changes and avoid installing drivers that aren’t specifically for the installed Windows version.

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All 15 Replies

Hello All,


If you need anyh other information, please don't hesistate to ask. Many Thanks :cheesy:

Best,
Nigel

First info would be windows version ,i know of about 9 different ones !!You just say you loaded Windows !
sounds like you need the drivers for you sound card ! do you know if has a addon sound card or is it a onboard sound chip .If it onboard then the motherboard model # is good ,if it a addon like a soundblaster we would need it name and model # who makes you computer !!thanks
EDIT: If this is you board you will find driver for it in the download center in the left panel .

Right Click on My Computer and go to properties. On the hardware tab select Device Manager. If you have any question marks on the page, then you have drivers missing.

If you have a question mark under Sound video and game controllers then thats your problem. You'll need to install drivers, which should be available on download from Micro Star.

If everything is present and correct check sounds and audio devices in Contol panel, check volume is set and mute is off. You can do this in volume control, select the little speaker item in the bottom right corner. Press the arrow if you don't see the icon.

Hope this helps

Sorry I assumed it was on board sound, if it isn't you'll have to open the case to see what type of soundcard you have.

Windows XP Professional is the one :) Thanks for the help, I will give it a go as soon as I get back from school and see how it goes! Thanks again!

Hello again,

Sorry but could you please point me in the right direction to download the correct drivers? I've already tried twice and haven't got a sound result and do not want to risk trying another.

Caperjack,

You have the correct motherboard. I just can't seem to find anything with the MS-6704 so could you please assist in finding it? :o

MartyMcFly,

I can't seem to adjust either the volume or anything as a matter of fact. It metions about not having a sound device.

I also DO NOT have a sound card after checking inside the case.

Many thanks again!

Best,
Nigel

try this download the system tool to show whats in you computer
http://www.snapfiles.com/get/everest.html
Install and run the program ,on the left side see motherboard in this section click on chipset ,scrool down and in chipset manufacturer there should be a web address for driver download follow it to the sound driver .maybe !!

just reinstall your sound drivers

just reinstall your sound drivers

right ,that will do it .

try this download the system tool to show whats in you computer
http://www.snapfiles.com/get/everest.html
Install and run the program ,on the left side see motherboard in this section click on chipset ,scrool down and in chipset manufacturer there should be a web address for driver download follow it to the sound driver .maybe !!

I've downloaded and it linked me to here: (After choosing motherboard and all)

http://support.intel.com/support/chipsets/sb/CS-009236.htm

I can't seem to find any sound drivers for it though. Here is my motherboard:

http://www.intel.com/design/chipsets/845pe/index.htm

And heres a pic of the Everest application:

[IMG]http://img.photobucket.com/albums/v297/Leginmat/Information.jpg[/IMG]

Thanks again!

hi,try the multimedia icon below motherboard in the list . post the picture of what open in there
Intel ,i just read on that link doesn't offer ac97 drivers because there are so many different versions ,they suggest you check you motherboard manufactor for the correct verson .
Adding this like for safe keeping .your sound drivers should be one of the C-Media ones in this list !!

yours should be the,C-Media CMI8738 Sound Drivers,make sure you pick the right windows version

I've just downloaded those caperjack but now I do not know where to put 'em. It's an extraction wizard. I have included two pics of the type of files. Where should I extract the files? I don't believe it's an application file. Also, thanks a great bucnh for all the current help :D

[IMG]http://img.photobucket.com/albums/v297/Leginmat/Information2.jpg[/IMG]

[IMG]http://img.photobucket.com/albums/v297/Leginmat/Information3.jpg[/IMG]

Best,
Nigel

Extract to your desktop ,maybe or a folder you use for other downloads ,click the green icon CMUNIST ,that looks looks like the install/application file icon .

Is your PC a brand name PC (Dell, Compac, Alienware)? If so, find out what model number it is, go to the manufactures web site, seach for that modle numbner, and you will be able to download all the drivers shipped with that PC. If not, go to Control Panel | System | Hardware | Device Manager | Sound and Video Game Controlers. It should tell you what type of sound card you have. From there, go to the card manufactures web site, and download the drivers from there.

Never mind, scrolled through the thread too fast, didnt notice you had it solved. That'll teach me to read before I post :o

Extract to your desktop ,maybe or a folder you use for other downloads ,click the green icon CMUNIST ,that looks looks like the install/application file icon .

It doesn't seem to respond or do anything after duoble clicking :?: Thanks

Best Regards,
Nigel

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