zenju 0 Newbie Poster

Hi guys,

I am aware that a similar topic has been covered more than once on this board and others. However, from what I have seen, some aspects are quite different to my predicament.

Upon startup just after the welcome screen, I get the message 'explorer.exe - Application Error. The instruction at 0x76cfd2bc (these digits will change slightly each time) referenced memory at 0x22056a2e. The memory could not be written'. The same occurs in each type of safe mode. The only action I can take when I get this error is to ctrl-alt-delete.

I have noticed in other threads that particular commands should be entered through the Run function of Task Manager; however, whenever I try to open up the run function, I get the error 'Windows Task Manager: taskmgr.exe - Application Error' with similar digits and letters as above.

The only worthwhile thing I can tell you about this problem is that the last time the desktop was working, I noticed that a Kaspersky virus scan was running as I was shutting the computer down. Never before had I needed to prematurely shut it down as a scan was running. Any help is highly appreciated (:

Cheers.