Member Avatar for kla6265

My brother sends me .wmv and .mpe file attachments from his Mac computer that I am unable to open with my Windows Media Player 10.0. I get a message that says -

C00D1199: Cannot play the file
Windows Media Player cannot play the file. You might encounter this error message for one of the following reasons:

The file type is not supported by the Player. For a list of file types (formats) that are supported by Windows Media Player, see Supported file types.
The file type is supported by the Player, but the file was compressed by using a codec that is not supported by the Player.
The file type is supported, but you are trying to play it in a way that is not supported by the Player. For example, you might have tried to drag a DVD file with a .vob extension from a DVD to the Windows Media Player icon. Or you might have tried to open a .vob file by clicking Open on the File menu.
You are trying to play one part of a multipart file. Use a newsreader or other program to combine the files, and then try again.
Error ID = 0xC00D1199, Condition ID = 0x00000000

Do I need to install something on my end to convert or decode the files that his Mac messes up for me OR does he need to install something on his end?

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Dani AI

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Quick summary and context: Windows Media Player error C00D1199 usually means the player cannot decode the file (missing/unsupported codec) or the file was damaged/truncated in transit. reported .wmv and .mpe attachments from a Mac that WMP 10 will not open — that fits both common causes. Rather than chasing every Windows codec, use a short diagnostic workflow to pinpoint the problem.

  • Save the attachment to disk (as suggested) and note the file size shown in Explorer. Very small sizes or a big difference from what the sender expects usually means the mail system changed or truncated the attachment.
  • Try a different player that bundles codecs (for example, VLC). If that player plays the file, the issue is a missing codec in WMP rather than corruption.
  • Use a file-inspection tool (MediaInfo or GSpot on Windows) to read the container and codec names. That output tells whether the video is WMV/VC-1, MPEG-2, H.264, etc., and whether a corresponding codec is needed.
  • If WMP truly lacks a codec, prefer a tested player (VLC/Media Player Classic) or a small, reputable codec package rather than random downloads. As noted, codecs matter, but install them only after identifying the needed codec.

If the file is being mangled by mail, have the Mac sender either (a) re-export to a widely compatible format (MP4/H.264 or standard MPEG), (b) compress the file to a .zip before attaching (right-click / Compress on Mac), or (c) upload to a file host and share a link. Useful diagnostic data to gather: exact filename and extension, file size in bytes, and the MediaInfo/GSpot codec report — those facts separate “corrupt in transit” from “unsupported codec” and point to the right fix.

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Member Avatar for pcpalct

This is a bit of an oldie, but here is what I have in mind:

You might want to explore the site locatedHERE and download the Windows Media Professional Codecs. Now 'WMV' files shouldn't have a problem by default, and neither should 'MPEG' files, but I've seen weirder.

Try out downloading those codecs and let me know if you need more help past that. :cheesy:

Member Avatar for kla6265

Thanks so much for trying to help me. I followed that link and it led me to what I like to call "windows help hell". I downloaded some kind of codec package, not the professional one you mentioned since I cannot find one with that name. Anyway, I still get error message cood1199.

Any more suggestions? And please be very specific!!

Member Avatar for Laser

Try saving the attached media file to your hard drive and then open it from there instead of from the email.

Member Avatar for pcpalct

Good point - hadn't considered that suggestion. Brain fart :o

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