Hello, I,ve been adviced by Hewlett Packard to do a total reinstallment of my XP home edition. My computer is just 9 months old and has 80 GB and 512 MB RAM. I've got a "recoverydisc" which doesn't help at all.
My questions:
1) In which box/slide shall I put this disc? E/F?
2) I've tried both E and F SLIDES but the "recoverydisc" shows nothing but four folders with several subfolders which doesn't mean anything to me, not even when opened.
3) In order to henceforth backup my folders and files I want to install the Restore Wizard but I can't find it anywhere, not on the "Recoverydisc" or the Internet.
When reading Microsoft's KB 302894 about how to manually install the backup utility under point one I can't find the file named "Ntbackup.msi" file anywhere with or without the disc in any slide. I've searched for:
CD_ROM Drive:\VALUEADD\MSFT\NTBACKUP
but my computer has found NOTHING.
4)After that I've studied KB 305595 (in Swedish) which tells me to put a formatted disc into the computer and print
"format:a" in the COMMAND and then I get the answer:WRONG SYNTAX, CATALOGUE NAME OR VOLUME LABEL.
SOON I'M GOING CRAZY!!!!!
ARE THERE ANYONE WHO CAN HELP ME AND GIVE THE RIGHT ADVICE TO A SOLUTION?
MERRY CHRISTMAS TO YOU ALL
FROM GENEALOGIST