I have been getting a Windows Installer message stating that Patch1.0.1.msp cannot be found and to browse, etc. This happens whenever I reboot. If I remove the message it comes back automatically while I am using IE or not. Can't shut down my Sony Vaio laptop unless I mess around with the message and get it to disappear! Using Windows XP on wireless. Started about a wk ago and may have started with an automatic Windows download but really don't know. Thank you, Sandy
sandyweb33 0 Newbie Poster
gemini4 2 Posting Whiz in Training
This is most likely caused by an Office update if you have Office.
Completely uninstall the application. If MS Office refuses to go away use the Windows Installer Cleanup Utility to remove it. You can download the utility from here:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
After the utility did the job make sure that you completely delete any office folders from program files.
sandyweb33 0 Newbie Poster
don't have microsoft office--ended up calling Sony and they had me remove unnecessary programs from my start up. Thanks for trying anyway!
gemini4 2 Posting Whiz in Training
Interesting. Everytime I came across this problem it was caused by Office, Works or any other Microsoft product. I'm glad to hear you fixed it though.
Is Internet Explorer working fine too after they cleared up your Startup?
sandyweb33 0 Newbie Poster
Yes IE is fine and my computer is starting up quicker as we got rid of lots of non-essentials. Thanks for your interest.
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