Member Avatar for djm123

Verizon DSL...ON SENDING., its VERY slow almost like sending via dial up., my messages DO sent but they send SLOW., Callled the ISP and they mentioned Uninstalling & Reinstalling Outlook Express 6.0.....? Anyone have any thoughts on this & if you Uninstall & re install any instructions on doing so>?????

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reported very slow outgoing mail on Verizon DSL and that Outlook Express will not compact folders. Reinstalling OE is rarely the quickest fix. The problem usually falls into two groups: (A) mail-server/connection delays, or (B) a local Outlook Express store or antivirus/firewall interaction that slows or blocks SMTP traffic. ’s idea of isolating the problem with a fresh profile is useful for (B), but there are faster checks to run first.

A few targeted isolation steps that help identify the cause:

  • Send a small plain-text message through Verizon webmail (or the ISP web interface). Fast there = client-side issue; slow there = ISP/server issue.
  • Test SMTP responsiveness to the configured outgoing server (replace with the actual server name): 
    telnet your.smtp.server 25

    A quick greeting means the network path is OK; long pauses or timeouts point to ISP throttling, DNS, or port/SMTP routing problems (also check whether the account requires SMTP authentication or an alternate port such as 587).

OE-specific causes and workarounds:

  • Stuck or very large messages in Outbox (hidden attachments, embedded images) can block the queue. Clearing/moving them often restores normal send speed.
  • Antivirus or personal firewall SMTP/email-scanning modules frequently introduce large delays. Temporarily disable the mail-scanning feature (or exit the AV) to test whether send speed improves.
  • A failed compact usually indicates a corrupt .dbx store. Back up the store files (typical location: C:\Documents and Settings\<user>\Local Settings\Application Data\Identities\<GUID>\Microsoft\Outlook Express\), then move the suspect .dbx out of the folder and restart OE to create a fresh store. Import or repair the old .dbx with a DBX-repair tool if needed. Also verify free disk space and folder/file permissions before compacting.

If these checks do not resolve the issue, the fresh Windows profile suggested by will confirm whether the problem is per-user data. Long term, consider migrating from Outlook Express to a supported client or webmail to avoid repeated data-file corruption. Always back up mail files before making changes.

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Member Avatar for djm123

As A Further Not To My Message , I Cannot Compact When I Try Under Outlook,,,,will Not Compact!

Member Avatar for SuperSam

Hi,

Try creating a new profile and then configure OE again. Possibly the emails being sent out are bulky (possibly with large attachments) thats causing this. You might also try an SFC /Scannow.

Sam.

Member Avatar for djm123

WHAT DO YOU MEAN A NEW PROFILE???????? I CANNOT COMPACT THE MESSAGES EITHER ., WHEN I HIT COMPACT, I CANNOT GET IT TO COMPACT., ARE THERE WORKAROUNDS WHAT IS

You might also try an SFC /Scannow. ????? NEED MORE INFORMATION..

Member Avatar for SuperSam

Create a new user profile:
Click Start-> Control Panel-> User Accounts-> Create a new account with Administrator rights. Log in with this new profile and reconfigure OE and then try sending the emails again.

Run SFC /Scannow
Insert Windows XP CD in top CD/DVD drive.
Click Stsrt->Run-> Type "sfc /scannow" without the quotes and press enter. When the scan is done, it will disappear. Reboot computer at this point.

Sam.

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