Member Avatar for shashidhargm

The DVD-drive is not showing in my computer
What's the solution ?

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  • Latest Post Latest Post by eltonpiko

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Good start from — always verify cable/power and BIOS detection first. If the drive is not listed in the BIOS or on POST, it is very likely a hardware/cable problem (or the drive is disabled in BIOS) rather than a Windows issue. If the drive appears in BIOS but not in File Explorer, proceed with the Windows-specific steps below. Microsoft Support: Your CD or DVD drive is not recognized by Windows or other programs. (support.microsoft.com)

Open Device Manager (devmgmt.msc). If the drive is listed with an error, right‑click the DVD/CD-ROM entry and choose Uninstall, then reboot so Windows redetects it. Also enable View -> Show hidden devices and under IDE/ATAPI Controllers uninstall any ATA channels or the Standard Dual Channel PCI IDE Controller, then reboot — this forces Windows to rebuild the controller drivers. If the drive never appears in Device Manager but is in BIOS, update the motherboard chipset drivers and try another SATA port/cable first. (support.microsoft.com)

If Device Manager shows Code 19/31/39 errors, a common fix is to remove corrupted registry filters. Back up the registry, then run regedit and go to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Delete UpperFilters and/or LowerFilters if present, restart, and test. If that fails, add the Controller0 key under HKLM\SYSTEM\CurrentControlSet\Services\atapi and create a DWORD EnumDevice1 = 1, then reboot. Follow the safety steps in the Microsoft article before editing the registry. (support.microsoft.com)

If none of the above helps, run the Windows Hardware troubleshooter, test the drive in another PC or with a USB enclosure to confirm hardware failure, and contact the drive or PC maker for firmware/repair options. These same methods are documented step‑by‑step in the Microsoft support article linked above. (support.microsoft.com)

Member Avatar for eltonpiko

Make sure your drive is properly connected (power cable or sata cable). Try looking in bios if your drive gets detected on post screen or in bio menu.

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