I try to use Windows explorer and the template appears but I get no connection to any website. The ball in the upper right just keeps spinning. I need to contact Microsoft and my working Firefox is not excepted. Any ideas how to get this browser to work?

Dani AI

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likely meant the web browser rather than the file manager; correctly flagged that distinction and asked for clarification. For a web browser that opens but fails to load pages, a short, methodical checklist usually finds the culprit.

Start with quick checks: confirm general network connectivity and whether any other browser on the same machine can reach sites. If other browsers work, focus on the browser-specific settings: check proxy/LAN settings, verify the browser is not set to work offline, clear temporary Internet files, and try running the browser with add-ons disabled.

Run the browser without extensions to rule out an add-on:

iexplore.exe -extoff

If connectivity is still broken, reset the browser configuration from Internet Options (Advanced -> Reset), and inspect the Hosts file at C:\Windows\System32\drivers\etc\hosts for accidental blocks. Temporarily disable third-party firewall or antivirus to test whether they are blocking browser traffic. Resetting the Winsock catalog can fix low-level socket problems (requires administrator rights and a restart):

netsh winsock reset

If these steps do not restore browsing, consider System Restore to a known-good point or reinstall/repair the browser via Windows features or updates appropriate for the OS. When an alternate browser is available on the same PC, it can be used to download offline installers or troubleshooting tools safely. Caution: back up the Hosts file and create a system restore point before editing system files or resetting network stacks.

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could you repeate that again in english? I dont understand what your having a problem with.

could you repeate that again in english?

This a few time i've read this on the fourm lately,to me it sounds rude /there are other words to describe it also ,but anyway,
not everyone has a way with words and computer language ,just ask what is meant by windows explorer and the template appears but I get no connection to any website.,do you mean Internet explorer or windows explorer as it isn't the norm to use windows explorer to connect to the web.

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