:?: when i boot up my keyboard and mouse work fine, as soon as windows opens they both freeze and i can not do anything. also cd rom wont read so i cant reinstall windows. im a bit thick so please...
craig5 0 Newbie Poster
xcellpro6 2 Junior Poster
Hi
when did the problems start. Did you install something?
Try using Safe Mode by pressing F8 when you pc restarts.
now restore your computer to a point that it was working properly using the following
Click start > all programs > accessories > system tool > system restore
Follow on screen prompts
System will reboot by its self
HTH
Darren
South Africa
craig5 0 Newbie Poster
hi darren
thanks for replying but i have tried this and still the same.
this all started when my dvd rw stopped reading anything and a help page advised i went into to registry and deleted this {4D36E965-E325-11CE-BFC1-08002BE10318} when i did this my computer rebooted then froze.
craig5 0 Newbie Poster
sorted got a new cdrom and managed to install windows again.
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