Hi,
I'm new here so please excuse my mistakes here !
I am an internet-aholic you might say, but I'm also one of those people who just want to turn my computer on and it work, never having to do anything than maybe install a new program or two every now and then.
I need help badly here I have had to install Windows 98SE twice now, and totally format my hard drive once because of this problem.
I gained access to a site called Heritage Quest through my local library, which is just the greatest thing for me since my hobby is genealogy. I really need this site to gain info anywhere else if it could be found online I'd be forced to pay for.
Anyway after about a week with no problems I got the message "The page cannot Be Displayed". I tried everything I could also contacting my local provider and Heritage Quest techs asking for help, they could'nt figure it out either.
The first time I re-installed Windows 98SE and went back to my old registry, it worked fine again for about a week, just to happen again. Only this time re-installing Windows 98SE would'nt work it out either I had to re-format my hard drive and re-install everything. Once again to have access to the site for about a week before today it started happening again.
I have deleted temp intenet files and cookies with no change, I feel as though it has something to do with Internet Explorer 6.0 SP1, that is installed. After it started happening I tried another update off their website Q238389, but that did'nt help either.
I was trying to figure it out myself through the website, but I could'nt make heads or tails out of anything there really. Yes I am an illiterate when it comes to this part of computing and I'm sorry for that, that's why I'm here asking for help and hopeing someone here will be able to talk me through this.
Please help,
Debby