Some of the work that I do requires that I download a company's software that will allow me to do their call center work from my home. I recently stopped working for a company and thought I had removed all of their software, but now I find that when I open programs that have certain types of pop-up documents or boxes (for example, my e-mails account that I have on a Microsoft Outlook Web Access Exchanger Server site), when the e-mail message box pops, an “Error” box pops at the same time that reads:
“An EOleException Exception occurred in module PhoneLink.dll with message “Access is denied.” OK."
When this error box pops, it locks up everything until I click the “OK” button at the bottom. Then the error box goes away and everything’s back to normal. I need to get rid of this problem as quickly as possible so this locking up won't interfere with future work that I am planning. Does anyone know anything about this and how I can get rid of it? Thanks!