While trying to delete, rename, move, or copy and paste a file I get the message:

Cannot delete file: Cannot read from the source file or disk.

While trying to use a program called Mboot (which can move or delete, move, etc files that don't start up when booting, I was informed the "File either does not exist or is locked."

I cannot copy the file, while pasting I get the same message when trying to delete it.

This (see screenshot below) is the file and its location (I changed it to a WMP file as many other types but notice it isn't recognized as such).

This file behaves the same way in both locations, the "shortcut" on my desktop (shown below) and in C:Documents and SettingsXaminorDesktop.

(Click to View Screenshot)[http://img.photobucket.com/albums/v160/Xaminor/Website%20Screens/badfile.jpg][/b]

Here is a start up log using Silent Runners.

"Silent Runners.vbs", revision 39, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by `"{++}"`

Startup items buried in registry:
---------------------------------
HKCUSOFTWAREMicrosoftWindowsCurrentVersionRun {++}
"LDM" = "Program" [file not found]
"RemoteCenter" = "C:Program FilesCreativeMediaSourceRemoteControlRcMan.exe" ["Creative Technology Ltd"]
"seticlient" = "C:Program FilesSETI@homeSETI@home.exe -min" ["University of California, Berkeley"]
"NBJ" = ""C:Program FilesAheadNero BackItUpNBJ.exe"" ["Ahead Software AG"]
"Yahoo! Pager" = "C:Program FilesYahoo!Messengerypager.exe -quiet" ["Yahoo! Inc."]
"ctfmon.exe" = "C:WINDOWSsystem32ctfmon.exe" [MS]
"RemoteControl" = (empty string)
"Creative Detector" = "C:Program FilesCreativeMediaSourceDetectorCTDetect.exe /R" ["Creative Technology Ltd"]
"MtdAcq" = "C:Program FilesCreativeShared FilesMedia SnifferMtdAcq.EXE /s" ["Creative Technology Ltd"]
HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun {++}
"Logitech Utility" = "Logi_MwX.Exe" ["Logitech Inc."]
"CTHelper" = "CTHELPER.EXE" ["Creative Technology Ltd"]
"SBDrvDet" = "C:Program FilesCreativeSB Drive DetSBDrvDet.exe /r" ["Creative Technology Ltd"]
"UpdReg" = "C:WINDOWSUpdReg.EXE" ["Creative Technology Ltd."]
"ADUserMon" = "C:Program FilesIomegaAutoDiskADUserMon.exe" ["Iomega Corporation"]
"Iomega Drive Icons" = "C:Program FilesIomegaDriveIconsImgIcon.exe" ["Iomega"]
"Deskup" = "C:Program FilesIomegaDriveIconsdeskup.exe /IMGSTART" ["Iomega"]
"SunJavaUpdateSched" = "C:Program FilesJavajre1.5.0_02binjusched.exe" ["Sun Microsystems, Inc."]
"AVG7_CC" = "C:PROGRA~1GrisoftAVGFRE~1avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"AVG7_EMC" = "C:PROGRA~1GrisoftAVGFRE~1avgemc.exe" ["GRISOFT, s.r.o."]
"TkBellExe" = ""C:Program FilesCommon FilesRealUpdate_OBrealsched.exe" -osboot" ["RealNetworks, Inc."]
"QuickTime Task" = ""C:Program FilesQuickTimeqttask.exe" -atboottime" ["Apple Computer, Inc."]
"NeroFilterCheck" = "C:WINDOWSsystem32NeroCheck.exe" ["Ahead Software Gmbh"]
"RemoteCenter" = (empty string)
"Zone Labs Client" = "C:Program FilesZone LabsZoneAlarmzlclient.exe" ["Zone Labs, LLC"]
"NvCplDaemon" = "RUNDLL32.EXE C:WINDOWSsystem32NvCpl.dll,NvStartup" [MS]
"nwiz" = "nwiz.exe /install" ["NVIDIA Corporation"]
"NvMediaCenter" = "RUNDLL32.EXE C:WINDOWSsystem32NvMcTray.dll,NvTaskbarInit" [MS]
"DAEMON Tools-1033" = ""C:Program FilesD-Toolsdaemon.exe" -lang 1033" ["DAEMON'S HOME"]
HKLMSoftwareMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects
{02478D38-C3F9-4efb-9B51-7695ECA05670}(Default) = "Yahoo! Companion BHO" [from CLSID]
-> {CLSID}InProcServer32(Default) = "C:Program FilesYahoo!CompanionInstallscpn0ycomp5_5_7_0.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}InProcServer32(Default) = "C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}(Default) = (no title provided)
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1SPYBOT~1SDHelper.dll" ["Safer Networking Limited"]
HKLMSoftwareMicrosoftWindowsCurrentVersionShell ExtensionsApproved
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}InProcServer32(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}InProcServer32(Default) = "C:WINDOWSSystem32hticons.dll" ["Hilgraeve, Inc."]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}InProcServer32(Default) = "C:Program FilesWinRARrarext.dll" [null data]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}InProcServer32(Default) = "C:WINDOWSsystem32Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}InProcServer32(Default) = "C:WINDOWSsystem32Audiodev.dll" [MS]
"{c7745760-8ead-11ce-b750-02608ca5202c}" = "IomegaWare Shell Extension"
-> {CLSID}InProcServer32(Default) = "C:Program FilesIomegaShellImgMenu.dll" ["Iomega Corp."]
"{c7745761-8ead-11ce-b750-02608ca5202c}" = "IomegaWare Shell Extension"
-> {CLSID}InProcServer32(Default) = "C:Program FilesIomegaShellImgProp.dll" ["Iomega Corp."]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1WINZIPWZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1WINZIPWZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1WINZIPWZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79307-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1WINZIPWZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}InProcServer32(Default) = "C:Program FilesGrisoftAVG Freeavgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}InProcServer32(Default) = "C:Program FilesGrisoftAVG Freeavgse.dll" ["GRISOFT, s.r.o."]
"{32020A01-506E-484D-A2A8-BE3CF17601C3}" = "AlcoholShellEx"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1ALCOHO~1ALCOHO~1AXShlEx.dll" ["Alcohol Soft Development Team"]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1MICROS~2OFFICE11MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1MICROS~2OFFICE11OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}InProcServer32(Default) = "C:Program FilesMicrosoft OfficeOFFICE11msohev.dll" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}InProcServer32(Default) = "C:Program FilesRealRealPlayerrpshell.dll" ["RealNetworks, Inc."]
"{08267B21-223F-11d3-ACD4-004F4902B913}" = "Desktop Architect"
-> {CLSID}InProcServer32(Default) = "C:Program FilesDesktop Architectdadesk.dll" ["Ken Foster"]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1Yahoo!Commonymmapi.dll" ["Yahoo! Inc."]
"{19F500E0-9964-11cf-B63D-08002B317C03}" = "Desktop Icon Layout"
-> {CLSID}InProcServer32(Default) = "Layout.dll" [file not found]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {CLSID}InProcServer32(Default) = "C:WINDOWSsystem32nvcpl.dll" ["NVIDIA Corporation"]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {CLSID}InProcServer32(Default) = "C:WINDOWSsystem32nvcpl.dll" ["NVIDIA Corporation"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {CLSID}InProcServer32(Default) = "C:WINDOWSsystem32nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {CLSID}InProcServer32(Default) = "C:WINDOWSsystem32nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}" = "nView Desktop Context Menu"
-> {CLSID}InProcServer32(Default) = "C:WINDOWSsystem32nvshell.dll" ["NVIDIA Corporation"]
HKLMSystemCurrentControlSetControlSession Manager
INFECTION WARNING! "BootExecute" = "autocheck autochk * OODBS" [file not found], [MS], [file not found], ["O&O Software GmbH"]
HKLMSoftwareClassesPROTOCOLSFilter
INFECTION WARNING! text/xmlCLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesCommon FilesMicrosoft SharedOFFICE11MSOXMLMF.DLL" [MS]
HKLMSoftwareClasses*shellexContextMenuHandlers
AVG7 Shell Extension(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesGrisoftAVG Freeavgse.dll" ["GRISOFT, s.r.o."]
HESHELL(Default) = "{F3E65D01-A4B0-4899-985A-CEBA145D2887}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesHacker EliminatorHESHELL.dll" [file not found]
IMMenuShellExt(Default) = "{F8984111-38B6-11D5-8725-0050DA2761C4}"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1INCRED~1binImShExt.dll" ["IncrediMail, Ltd."]
moveonboot_delete(Default) = "{12B23346-6BD8-4812-BF8C-75E7C386ACB8}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesGiPo@UtilitiesGiPo@MoveOnBootmboot.dll" ["Gibin Software House ([url="http://www.gibinsoft.net/"]http://www.gibinsoft.net[/url])"]
TheCleaner(Default) = "{2DE506B9-4320-11d3-8E42-002035221EDA}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesThe Cleanertcshellex.dll" ["MooSoft Development"]
WinRAR(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesWinRARrarext.dll" [null data]
WinZip(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1WINZIPWZSHLSTB.DLL" ["WinZip Computing, Inc."]
Yahoo! Mail(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1Yahoo!Commonymmapi.dll" ["Yahoo! Inc."]
HKLMSoftwareClassesDirectoryshellexContextMenuHandlers
TheCleaner(Default) = "{2DE506B9-4320-11D3-8E42-002035221EDA}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesThe Cleanertcshellex.dll" ["MooSoft Development"]
WinRAR(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesWinRARrarext.dll" [null data]
WinZip(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1WINZIPWZSHLSTB.DLL" ["WinZip Computing, Inc."]
HKLMSoftwareClassesFoldershellexContextMenuHandlers
AVG7 Shell Extension(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesGrisoftAVG Freeavgse.dll" ["GRISOFT, s.r.o."]
HESHELL(Default) = "{F3E65D01-A4B0-4899-985A-CEBA145D2887}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesHacker EliminatorHESHELL.dll" [file not found]
IconLayout(Default) = "{19F500E0-9964-11cf-B63D-08002B317C03}"
-> {CLSID}InProcServer32(Default) = "Layout.dll" [file not found]
TheCleaner(Default) = "{2DE506B9-4320-11D3-8E42-002035221EDA}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesThe Cleanertcshellex.dll" ["MooSoft Development"]
WinRAR(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesWinRARrarext.dll" [null data]
WinZip(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {CLSID}InProcServer32(Default) = "C:PROGRA~1WINZIPWZSHLSTB.DLL" ["WinZip Computing, Inc."]

Active Desktop and Wallpaper:
-----------------------------
Active Desktop is disabled at this entry:
HKCUSoftwareMicrosoftWindowsCurrentVersionExplorerShellState
HKCUControl PanelDesktop
"Wallpaper" = "C:Documents and SettingsXaminorApplication DataMicrosoftInternet ExplorerInternet Explorer Wallpaper.bmp"

Enabled Screen Saver:
---------------------
HKCUControl PanelDesktop
"SCRNSAVE.EXE" = "C:WINDOWSSystem32ssflwbox.scr" [MS]

Startup items in "Xaminor" & "All Users" startup folders:
---------------------------------------------------------
C:Documents and SettingsXaminorStart MenuProgramsStartup
"Clipboard Genie" -> shortcut to: "C:Program FilesClipboard GenieClipG.exe" [file not found]

Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLMSystemCurrentControlSetServicesWinsock2ParametersNameSpace_Catalog5Catalog_Entries {++}
000000000001LibraryPath = "%SystemRoot%System32mswsock.dll" [MS]
000000000002LibraryPath = "%SystemRoot%System32winrnr.dll" [MS]
000000000003LibraryPath = "%SystemRoot%System32mswsock.dll" [MS]
Transport Service Providers
HKLMSystemCurrentControlSetServicesWinsock2ParametersProtocol_Catalog9Catalog_Entries {++}
0000000000##PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%system32mswsock.dll [MS], 01 - 03, 06 - 15
%SystemRoot%system32rsvpsp.dll [MS], 04 - 05

Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCUSoftwareMicrosoftInternet ExplorerToolbarWebBrowser
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Companion" [from CLSID]
-> {CLSID}InProcServer32(Default) = "C:Program FilesYahoo!CompanionInstallscpn0ycomp5_5_7_0.dll" ["Yahoo! Inc."]
HKLMSoftwareMicrosoftInternet ExplorerToolbar
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Companion" [from CLSID]
-> {CLSID}InProcServer32(Default) = "C:Program FilesYahoo!CompanionInstallscpn0ycomp5_5_7_0.dll" ["Yahoo! Inc."]
Explorer Bars
Dormant Explorer Bars in "View, Explorer Bar" menu
HKLMSoftwareClassesCLSID{FF059E31-CC5A-4E2E-BF3B-96E929D65503} = "&Research"
Implemented Categories{00021493-0000-0000-C000-000000000046} [vertical bar]
InProcServer32(Default) = "C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLMSoftwareMicrosoftInternet ExplorerExtensions
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBC}"
-> {CLSID}InProcServer32(Default) = "C:Program FilesJavajre1.5.0_02binnpjpi150_02.dll" ["Sun Microsystems, Inc."]
{92780B25-18CC-41C8-B9BE-3C9C571A8263}
"ButtonText" = "Research"
{FB5F1910-F110-11D2-BB9E-00C04F795683}
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:Program FilesMessengermsmsgs.exe" [file not found]

Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
AVG7 Alert Manager Server, Avg7Alrt, "C:PROGRA~1GrisoftAVGFRE~1avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:PROGRA~1GrisoftAVGFRE~1avgupsvc.exe" ["GRISOFT, s.r.o."]
Creative Service for CDROM Access, Creative Service for CDROM Access, "C:WINDOWSsystem32CTSvcCDA.EXE" ["Creative Technology Ltd"]
Iomega Active Disk, _IOMEGA_ACTIVE_DISK_SERVICE_, ""C:Program FilesIomegaAutoDiskADService.exe"" ["Iomega Corporation"]
Iomega App Services, Iomega App Services, ""C:PROGRA~1IomegaSystem32AppServices.exe"" ["Iomega Corporation"]
Machine Debug Manager, MDM, ""C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE"" [MS]
NVIDIA Display Driver Service, NVSvc, "C:WINDOWSsystem32nvsvc32.exe" ["NVIDIA Corporation"]
O&O Defrag, O&O Defrag, "C:WINDOWSsystem32oodag.exe" ["O&O Software GmbH"]
SoundMAX Agent Service, SoundMAX Agent Service (default), "C:Program FilesAnalog DevicesSoundMAXSMAgent.exe" ["Analog Devices, Inc."]
TrueVector Internet Monitor, vsmon, "C:WINDOWSsystem32ZoneLabsvsmon.exe -service" ["Zone Labs, LLC"]
Windows Service Pack Installer update service, spupdsvc, "C:WINDOWSsystem32spupdsvc.exe" [MS]
Windows User Mode Driver Framework, UMWdf, "C:WINDOWSsystem32wdfmgr.exe" [MS]
WMDM PMSP Service, WMDM PMSP Service, "C:WINDOWSsystem32MsPMSPSv.exe" [MS]

----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 20 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 12 seconds.
---------- (total run time: 58 seconds)

Have you tried booting into Safe Mode then deleting the file?

start > run > type "msconfig" > BOOT.INI tab > check the /safeboot box > Apply > restart

to boot normally, uncheck that box. if this doesn't work, trying using pocket killbox.

Yes, I tried rebooting in Safe Mode. I'll try pocket killbox and re-post.

Edit:

With Pocket Killbox I got the message "this file does not seem to exist."

^^^^

with KB you have to enter the exact location of it

I did, and I actually clicked on the file when I got to the path.

Anybody know anything about this?

This file behaves the same way in both locations, the "shortcut" on my desktop (shown below) and in C:\Documents and Settings\Xaminor\Desktop.

C:\Documents and Settings\Xaminor\Desktop and "my desktop" are the same location; the file isn't a shortcut. ;)


The "Cannot delete file: Cannot read from the source file or disk" message, combined with the fact that it's 0 KB in size, would most likely suggest that the file and/or its entry in your filetable is corrupt.

If you have a disk/filesystem repair utility such as Norton Disk Doctor, I'd run that and see what it comes up with. If you don't have a third-party program like Norotn, run Windows' disk checker:

Open My Computer, right-click on your C: drive, and choose Properties. Go to the Tools tab in the Properties window and click on "Check now..."

Thanks DMR, I'll give that a shot. I found it funny that it was 0 KB as well.


Also, is there anyway to remove programs from my "Add Remove Programs" when they are already uninstalled?

... I found it funny that it was 0 KB as well.

Yeah- that's one of the clues that something isn't right with the file or its entry in your Master File Table.

Also, is there anyway to remove programs from my "Add Remove Programs" when they are already uninstalled?

Yes, as a matter of fact there is. It's a Registry edit, and the instructions from Microsoft can be found here.

Ok, I did what you asked and the corrupt file is still there.

Did the filesystem check(s) report anything in terms of errors?

Try this:

Reboot the computer into "Safe Mode with Command Prompt". You get to that boot option by hitting the F8 key just as the system is starting up. You must hit F8 before the Windows startup/logo screen appears, so it's a good idea to just start repeatedly tapping F8 when the computer begins to reboot.

Once at the command prompt:

- Type the following command and hit Enter to get in to your Desktop directory:

cd C:\Documents and Settings\Xaminor\Desktop

- Once in the desktop directory, run this command to see if the system recognizes the file:

dir /a ca58*

- If that returns a listing for the CA5803DL file, type:

attrib -h -r -s ca5803dl

- after that, try to delete the file with this command:

del ca5803dl


Let us know if that works or not.

After this step:

"- Once in the desktop directory, run this command to see if the system recognizes the file:

dir /a ca58*"


Volume in Drive C has no label

Volume serial number is ****-****

Directory of C:\Documents and Settings\Xaminor

File not Found

Directory of C:\Documents and Settings\Xaminor

File not Found

The above entry indicates that you were in the C:\Documents and Settings\Xaminordirectory, not the C:\Documents and Settings\Xaminor\Desktop directory. Read and follow the directions in my last post again carefully.

Edit: NM I wasn't in safe mode, I'll get back to you.

OK- we'll be here.

The second screenshot shows the file listed by the dir command, but it also shows that you can't delete it with the del command. :(

The file is almost cetainly corrupt, but I need to log off for a few hours and won't be able to post further suggestions until later today.

K, thanks. Can I delete it from the registry, and if so, would you like to see a hi-jak this log?

Unfortunately, information about your filesystem (the names, sizes, locations, creation dates, etc. of files and folders) is one of things that Windows does not store in the Registry, so there's no Registry edit that you can do to remove the file.

Since you said that did have virus/spyware infections, we'd certainly take a look at a HJT log if you want to post one, but I doubt it will help you get rid of the corrupt file.

So do I have to re-install Windows?

Here is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 8:05:30 AM, on 7/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\SETI@home\SETI@home.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\oodag.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\spupdsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\spnpinst.exe
C:\WINDOWS\system32\Sysocmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Xaminor\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [seticlient] C:\Program Files\SETI@home\SETI@home.exe -min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O15 - Trusted Zone: http://lineage2.gamers-online.org
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120640473375
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O18 - Protocol: bw+0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {E1597678-A2F5-4FCA-9545-41762EDA825B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

So do I have to re-install Windows?

Unless you do a totally clean reinstall (reformat, etc.), the problem might persist. Since Windows has lost its full association with the file, it's difficult to say exactly what would happen if you did a "repair" or "in-place" install, but you can try it if you want (back up you drive first just to be safe).

Did you run the filesystem check? If so, did it find any errors?

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