Member Avatar for Saboor880

hi! Actually my question is about a mobile application. I am using nokia 2700 classic. And i use face book on this mobile and i have also downloaded messanger on it. But my messanger is not running. When i open my messanger then following error message displayed: " can't sign you in because your phone is in flight mode or you have not data connection."
but i have data connection and my phone is not in flight mode. So what is the reason behind above mentioned error message and what should i do?

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Short summary and practical checks related to the error reported by ("can't sign you in because your phone is in flight mode or you have not data connection").

The Nokia 2700 classic is a Series 40 feature phone with very small Java limits (roughly a 1 MB JAR limit and a ~2 MB Java heap on many builds). Modern Messenger builds expect far more memory and newer OS features than Series 40 provides, so the app can fail even when the phone looks connected. (lpcwiki.miraheze.org)

Facebook also stopped supporting a number of old app builds and older platforms around late March 2017; for devices that cannot run updated Messenger builds the service may be unavailable, and Facebook recommended using the mobile website instead. That deprecation explains why reinstalling the same old messenger package may not fix the problem. (gadgets360.com)

Quick troubleshooting checklist (work through these in order):

  • Confirm flight mode is off and there are signal bars.
  • Test the phone’s data by loading any web page (Opera Mini or the built-in browser is usually present on S40 phones). If pages fail, the problem is network/APN rather than Messenger.
  • Check and (if needed) reset the carrier APN settings and then reboot the phone.
  • Reinstall the Messenger/JAR from the official source and confirm enough free storage is available (feature phones have very small free space).
  • Remove and reinsert the SIM or try the SIM in a different handset to verify the SIM/data plan is active.
  • If mobile data works but Messenger still fails, use Facebook.com via the phone browser or move to a device that supports current Android/iOS builds. ()

Notes tied to earlier replies: ’s point that the handset is old is accurate for compatibility reasons; ’s advice to update/reinstall is valid but only when a compatible, supported build exists; ’s request for the exact error is useful because that message can indicate either a real connectivity problem or an incompatibility/failure to authenticate.

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Member Avatar for Keshav_1

Saboor... I don't think that your mobile supports messenger coz it is too old

Member Avatar for hastings.george.5

what errors does it shows

Member Avatar for pauly_1

You Better to update the app. other wise you reinstall your facebook messanger application again.

Member Avatar for Saboor880

Thanks for guidelines guys

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