Posts by Lorraine_2

I did purchase the Wi-Fi adapter from Amazon. My Comcast new network showed up. I have 5.0 and 2.4. I was able to connect to either one. However, when I went to browse the Internet, nothing happened. My Internet icon said "limited". I returned this item to Amazon. I then took this laptop to my son's home. He has Verizon FIOS. My laptop connected immediately to FIOS and no problems browsing. Do you think this is a Comcast issue?

I ended up having to reinstall Windows. The laptop was useless in regular mode. Couldn't access "start" or type anything into "search". However, I could do both of these things when in safe mode. After the reinstall, although I can now access start and type into search, it takes a few moments before the laptop will respond when doing this. Thanks rproffitt for the reinstall info.