Laser 84 Posting Whiz

spoolsv.exe is Window's print spooler service which handles print and fax jobs.

If you think you have a virus use an antivirus software to scan your system.

Swamp Dawg commented: It is better to keep your mouth closed and appear ignormant, than open it an remove all doubt. +0
Laser 84 Posting Whiz

This happened to my daughter's notebook(another Dell Inspiron 1720) exactly as you describe when we tried to install service pack 1.

I don't know if it's the same update on yours, but I booted from the Dell disk and used system restore to recover. Once it was working I updated the bios and all the drivers(chipset, video, audio, etc.) and was then able to install the service pack successfully.

Laser 84 Posting Whiz