Member Avatar for Dark_Omen

Hey, I am trying to install the Java sdk on my computer. I downloaded the newest version 5.0_04 and I installed it. It seemed to work up until the end when an error came up, saying it didn't install properly. Here is the error, "Java update cannot retreive version information from the targeted directory." Then another error came up saying Error 1772 saying it did not finish as expected. Any info on how to solve this will help.

Thanks

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Short summary and practical fixes for the installer + applet issues you saw.

Error 1772 ("A program run as part of the setup did not finish as expected") is a Windows/InstallShield installer failure that showed up for other JRE/JDK installs too — it usually means the updater/helper the installer launched failed (often due to leftover Java remnants, a corrupt download, another program blocking the install, or installer/MSI problems). ()

Concrete troubleshooting sequence that fixes most cases:

  • Remove old/partial Java installs first (use the Java Uninstall tool or Control Panel), reboot, then run the offline installer (run "as Administrator"). (java.com)
  • If uninstall/install still fails, do a clean boot (or Safe Mode with networking), stop browsers and any Java processes, and try again. Use the Microsoft troubleshooting steps and enable verbose MSI logging to capture the failure point. (support.microsoft.com)

Enable MSI logging and get product IDs (run these from an elevated Command Prompt to collect diagnostic logs):

msiexec /i "C:\path\to\installer.msi" /L*V "C:\msi-install-log.txt"
wmic product where "Name like '%Java%'" get Name,Version,IdentifyingNumber
msiexec /x {PUT-GUID-HERE}

Collect the log and look for the "Return Value 3" area — that pinpoints the failing custom action. (support.microsoft.com)

About applets not running in the browser: browser applets are loaded from the page (codebase/archive, not the system CLASSPATH), so you normally do not set CLASSPATH for in-browser applets. Make sure the Java Control Panel Security tab has "Enable Java content in the browser" checked and that the browser's Java/plug-in is enabled. If applets remain blocked, modern browsers and recent JDKs have deprecated/removed applet support — Java's deployment stack was deprecated in JDK 9 and removed in JDK 11, and most browsers removed NPAPI plugin support — plan accordingly. (docs.oracle.com)

Notes tied to the thread: was right to recommend separate/offline installers (they avoid bundler/online-installer pitfalls), and is correct that a clean JDK5 install can work on a system without JDK4 — but installer updates over older, partially-removed JREs are the usual source of the Error 1772/1603-style failures. If you need to run legacy in-browser applets today, consider OpenWebStart / a dedicated legacy environment as modern browsers and JDKs no longer support the old applet deployment. (openwebstart.com)

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Member Avatar for server_crash

Hmm...There might be several things happening:

First of all, whenever you download a bundled package like netbeans, the sdk, and all that good stuff together, for some reason it has trouble installing or downloading. If you're doing that, then try downloading seperate.

Second, you might not have j2se 1.4. If I remember correctly 1.5 is just an update package and needs a pre installed version.
http://java.sun.com/j2ee/1.4/download.html#sdk
Take a look at that URL. Try re downloading the seperate files. First 1.4, and then 1.5.

Hope that helps. I know I'm right about the first scenario, but not sure about the latter.

Member Avatar for Dark_Omen

I have java 1.4.2_08, so... Do you think i should uninstall that and then just install 1.5.0_04?

Member Avatar for server_crash

That was actually my next thought, but I don't think it will work.


How are you doing this? Is this a 'live' online installation?


Does it ask any questions during the installation, like what directory the 1.4 is installed in?

Member Avatar for Dark_Omen

So I unistalled the previous versions and got the newest one to install right, but I can't get applets to work online. Is there a classpath or path location to make this work?

Member Avatar for boyzz

for applet to run online, i think you would need JRE? :rolleyes:

Member Avatar for server_crash

So I unistalled the previous versions and got the newest one to install right, but I can't get applets to work online. Is there a classpath or path location to make this work?

It depends on what JRE version you have, and whether java is enabled with your browser. Make sure that you downloaded the latest JRE, and it's possible you might have to uninstall older versions, but that's a last resort. Second, check the java console which you can find in the task bar, and right click on it and see what it's saying(if anything)...Let me know how this goes.

Member Avatar for Dark_Omen

OK i got it, in the internet controls, where you can check off the options there was a check box for it that was un checked.

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