Member Avatar for Gie

Hi all. I just got this refurbished laptop in addition to my pc. I have no problem with my verizon dsl connection until I network this laptop last night. For my router, I got myself the DLink WBR-2310 and my laptop right away pick-up the signal. However, I noticed that the ethernet connection get disrupted many times within several minutes. Someone at DLink told me that I have to request verizon to put my connection in bridge. Is that right? Is the IP address causing this intermittent connection? Thanks.

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This thread describes intermittent connectivity after adding a laptop to an existing DSL/router setup. reports it was eventually fixed and suggested a bridging-style approach. For anyone troubleshooting similar symptoms today, start by isolating the problem (physical link, local LAN, or ISP) and capturing evidence of the drop before changing modes or calling support.

Basic diagnostic commands to run from the laptop (keep these running while you reproduce the problem):

Windows:
ping -t <router_ip>
ipconfig /all
tracert 8.8.8.8

macOS/Linux:
ping <router_ip>
ifconfig    or    ip addr
traceroute 8.8.8.8

What to check and typical fixes:

  • Cable/port: swap Ethernet cables and try a different LAN port.
  • DHCP/IP issues: look for duplicate IPs or very short lease times; reserve a DHCP address for the laptop or assign a test static IP outside the DHCP pool.
  • Driver/firmware: update wireless card drivers and router firmware.
  • Duplex/power: ensure auto-negotiation on NICs (no forced mismatches) and disable adapter power-saving on the laptop.
  • Wireless: if drops are only on Wi-Fi, test wired; change channel/channel width and avoid overlapping networks.
  • Logs: review router WAN/DHCP logs for frequent renewals or disconnects.

Caution: back up router settings and note any ISP credentials before switching modes. If the problem is intermittent but only after adding equipment, the issue is usually local configuration, cabling, or driver/firmware — not the ISP.

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Member Avatar for AV Manoharan

Normally the routers contain one USB port and anoher Ethernet Port. You can use either of the two. See, from your explanation, already you have connected your pc with the USB. So, your LapTop cannot be connected directly with the router.

You have to install a bridging software such as WinProxy in your PC and you have to connect your LapTop and PC with eathernet cards.

For a Bridge connection, the information needed to make and maintain the Internet connection is stored on another computer or Gateway, not in the router iteself. You better follow the instructions of your Service Provide for this additional software. OR better use WinProxy.

Member Avatar for Gie

Normally the routers contain one USB port and anoher Ethernet Port. You can use either of the two. See, from your explanation, already you have connected your pc with the USB. So, your LapTop cannot be connected directly with the router.

You have to install a bridging software such as WinProxy in your PC and you have to connect your LapTop and PC with eathernet cards.

For a Bridge connection, the information needed to make and maintain the Internet connection is stored on another computer or Gateway, not in the router iteself. You better follow the instructions of your Service Provide for this additional software. OR better use WinProxy.

My problem is already solved. It's the technical support staff of both DLink and Verizon who are outside US made things wrong. Their technical support seemed to be phone operators only and read only their script . They ought to be trained for real tech support. My husband and I fixed it ourselves.

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