When clicking on listing links from an email sent via Constant Contact, which masks the links with a tracking code that redirects to the given link, the accessed pages produce a server error 500. Most of the page loads, except for the dynamic listing content which the page is meant to display. I've encountered this error NOT from Constant Contact links before, just browsing the site, but our IT guy says "the initial URL is the tracking URL with some java script in it"... then goes on to say that it has to do with java not being updated on our computers, and nothing to do with the server. I think it's just that the server times out before the redirect goes through. Or either way, there's no "javascript in the URL", and javascript and java aren't at all the same thing.
I'd greatly appreciate if someone could help shed some light on what is actually going on here.
See, the initial Constant Contact links look like this:
http://r20.rs6.net/tn.jsp?f=001z7k8t_ktkq_Kgjb6oUCGE25-wLbQOTyP2qtFdWeHpksY8M6c8a3YBKqSSksqdrSR6r5v6g8SPvZg6Y_rsioK4L_ImzStwhewgDhxSBkXR-pgGBX4UxffL52aUybWq7DWOQqts7A14XyLibj3uxR16I2Ja1rXOK1qGbGMBVR_bdQR5IBRTlrB4-bzlizcEW-0bxD3YxZw9gEQ2CORxadlVbQAb5dkqgNFqOu0cPh0NGiQ6n20LPqNWcdSH4_k-VFEv-VkpLHqAoY=&c=1o0_rd9BgTaTWgFZEMcOmhhRsV_4ba_BFc37-icyjV03EV9IE8cUVw==&ch=8T0E5b0urUObuyz3eLOpmV4Qc4QacWH-uslCofeuylK43nqqx4mlMA==
Anyone see any javascript in that URL? I don't. Just a long tracking code, URL QUERIES (i.e., ?f=...&c=...), which are not JS. Sure it's being processed by a Java Server Page, but once it redirects that shouldn't have anything to do with it anymore, should it?
If that redirects to a page that produces a SERVER ERROR, is the responsibility not on the website's part to handle the request? The links are correct. If the listing doesn't show up and it says server error, it does when you refresh. Plus I've seen the same error just when browsing the site, which disappears upon refresh. So... can anyone explain this actually for me please?
Thanks...