As we all know, online conferencing has been around for some time though it is mostly used by vendors doing a demo on their product with potential clients. My question for you is : have you effectively used web conferencing to increase your online consumer/business reach?
I know I have used WebEx before and another one like AdobeAcrobat Connect. I remember that usability was a stumbling block for many but once you get the gist of it, it was okay to use.
I checked out TeamApart.com and its a new comer in this space and I liked it because it allows me to jot notes and share them.
So my question for the members here is: would you use such a service and do you think it will help increase your reach with your online community?