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37 Posted Topics
Re: The manual can be found here, if I am not mistaken: [url]http://support.dell.com/support/edocs/acc/P109356/en/intro.htm[/url] Let me know if you need any other help. John Dell Customer Advocate | |
Re: [COLOR=#434343]Hello,[/COLOR] [COLOR=#434343] [/COLOR] [COLOR=#434343]My name is Richard; I work for Dell's Online Community Outreach group. Forgetting your computer's bios password is not unusual, so we have a way to unlock that. What we need is the serial system ID number that appears on screen when you are asked to place … | |
Re: [QUOTE=Mandog;567080]Update: motherboard replacement fixed all.[/QUOTE] Hello, This is Richard from the Dell Online Community Outreach group. The previous poster "dez21" is correct that the motherboard has to have a CMOS battery to function properly. If it appears that the old motherboard is missing one then most likely the board itself … | |
Re: Hi, My name is Todd and I'm with Dell's online outreach team. You can download the Intel Chipset drivers (and all drivers for that matter) from our support site, [URL="http://support.dell.com/"][COLOR=#0033cc][U]http://support.Dell.com[/U][/COLOR][/URL]. Did you check the manufacturer of that game to confirm that it will work with an integrated video system? In … | |
Re: Unfortunately, it sounds like the hard drive itself may have failed. If that is the case, then recovering your data could be expensive, or even impossible. Connecting the drive to another computer for testing would probably be needed to verify that. If you have another drive to test with, swapping … | |
Re: Hi, My name is Todd and I'm with Dell's onilne outreach program. What you may need to do is reset the BIOS in that system so it will re-read drives and hopefully locate the replacement hard drive you've installed. Depending on which version of BIOS you currently have on your … | |
I work at Dell on a team that manages content on our [URL="support site for home users"]support site for home users[/URL]. Over the last 18 months we’ve been working hard to make sure the site features tools and content to help you solve technical issues. Now it’s time to give … | |
Re: Hi, I'm with Dell's online outreach program. I saw your post and thought I'd stop by to see if I can be of help. When you were checking the power settings did you try to download the newest driver for that system from our support site, [URL]http://support.Dell.com[/URL] ? If you … | |
Re: [COLOR=#434343]Hello,[/COLOR] [COLOR=#434343] [/COLOR] [COLOR=#434343]This is Richard from Dell's Online Community Outreach group. It looks as though Windows itself has been compromised, or possibly the user account has become corrupted. The issue that you are experiencing, does it occur when trying to log in using the "Administrator" account? I ask this … | |
Re: [COLOR=#555555]I’m at Dell Headquarters in Austin, Texas and I just came across this thread and thought I would comment. The easiest way to find out if the problem is the LCD or the video card/integrated vid/cable is to see if it works with an external monitor. If so you can … | |
Re: [QUOTE=fkulikoff;546018]No, I get no splash screen. Nothing except the indicator lights above the keyboard.[/QUOTE] What sequence are the indicator lights flashing in? Usually they will flash in a certain sequence to display a code. If you can provide me with the sequence they are flashing in we can find out … | |
Re: Hi Babanath My name is Jim, I'm with the Dell community outreach team. What model Dell monitor do you have? | |
Re: Hi Dana, My name is John, and I work at Dell headquarters as a support analyst. Sorry for the late reply, as I just found your post. I hope this reaches you. It sounds to me like an unfortunate coincidence, as no software uninstall will ever cause your system not … | |
Re: Hi, My name is Todd and I'm with Dell's online outreach program. What sort of wireless card are you using? One of the internal cards or a PC card that slides into the slot on the side of your system? If you're having problems with both the wireless and wired … | |
Re: Hello, This is Richard from Dell's Online Community Outreach group. I read your post about how you where in the process of reinstalling Windows, but you did not have the Dell installation cd. I would strongly recommend that you obtain an actual cd from us. We are unable to supply … | |
Re: Hi, My name is Todd and I'm with Dell's online outreach group. Did you check to see whether your system's BIOS is recognizing the drive? If you restart your system, hit the <F2> button when you see the Dell splash screen (before Windows would normally begin to load) and there … | |
Re: Hi- My name is John, and I work at Dell headquarters as a support analyst. I thought I might try to help you out, but given your situation, what I can provide is rather limited. When a hard drive behaves as you're describing, it is generally a bad idea to … | |
Re: [COLOR=#434343]Hello,[/COLOR] [COLOR=#434343] [/COLOR] [COLOR=#434343]This is Richard of Dell's Online Community Outreach. The Image Restore option (CTRL+F11) is not available for Latitude systems. To correct the current issue it would appear that a complete re-installation of Windows is needed. Unfortunately, that would require the Windows installation cd.[/COLOR] [COLOR=#434343] [/COLOR] [COLOR=#434343]When you … | |
Re: [COLOR=#434343]Hello,[/COLOR] [COLOR=#434343] [/COLOR] [COLOR=#434343]This is Richard from Dell Online Community Outreach. This link [URL="http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&deviceid=3841&libid=13&releaseid=R100688&vercnt=2&formatcnt=0&SystemID=DIM_PNT_P4_8400&servicetag=&os=WW1&osl=en&catid=-1&impid=-1"][U][COLOR=#606420]http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&deviceid=3841&libid=13&releaseid=R100688&vercnt=2&formatcnt=0&SystemID=DIM_PNT_P4_8400&servicetag=&os=WW1&osl=en&catid=-1&impid=-1[/COLOR][/U][/URL], will provide you the Dell diagnostics, which you can use to test if the hard drive needs to be replaced or not.[/COLOR] [COLOR=#434343] [/COLOR] [COLOR=#434343]Regards,[/COLOR] [COLOR=#434343]Richard B[/COLOR] [COLOR=#434343]Dell Online Community Outreach[/COLOR] | |
Re: [COLOR=#434343]Hello,[/COLOR] [COLOR=#434343] [/COLOR] [COLOR=#434343]This is Richard from Dell's Online Community Outreach group. I am curious about the 8000 no power issue. Try the following and report back the results.[/COLOR] [COLOR=#434343] [/COLOR] [COLOR=#434343]Unplug the AC power adapter from the computer and the wall. You will notice that the light (LED) on … | |
Re: First, if you haven't already found it you can get the service manual for the system on the Dell support website ([URL="http://support.dell.com/support/edocs/systems/pblan/%29"]http://support.dell.com/support/edocs/systems/pblan/)[/URL]. Normally, from what you describe, the first thing I would recommend for an Inspiron 5000 would be to check and make sure none of the screws on the … | |
Re: [quote=christianpunk20;414881]I have a Dell Latitude CPx J series that I have been using until yesterday when it finally decided to give up. Though I bought a new laptop today, I would like to get my Dell to run long enough to put my pictures onto my flash drive and transfer … | |
Re: [quote=atomique;387830]I have a Dell Dimension e510. For the last few weeks, it's been randomly restarting, usually if it's been idle for a while. This morning I turned it on, and it restarted itself after a few minutes. It did this a few times, until the length of time it was … | |
Re: This is John from Dell headquarters. Many problems like this are caused by an incompatible or corrupted program. In order to figure it out, I recommend following the steps in the following Microsoft KB article: [URL="http://support.microsoft.com/kb/316434"]How to perform advanced clean-boot troubleshooting in Windows XP[/URL] As Serunson said, changing the case … | |
Re: Hello, This is Richard from Dell's Online Community Outreach group. I regret that I am coming in the tail end of this thread. It appears everything is working properly now. The reason why I am posting is to provide the latest bios version. The current bios version is A03, you … | |
Re: Hi, My name is Todd and I'm part of Dell's online outreach program. The Dimension E310 came with integrated video and does not have a dedicated graphics card. If your system requires a specific card, or minimum card requirements, it may not run that game. I would recommend contacting the … | |
Re: [quote=rcuozzo;249828]2 year old dell 1150 shut down on it's own and now there is no power lights and no response from the power button - problem has been diagnosed as a motherboard by online support - dell wants $4450 to ship and fix. I am doubtful that that is the … | |
Re: Hello, My name is Richard; I am part of the Dell’s Online Community Outreach group here in Round Rock, Texas. Has the printer issue been resolved? If not, please reply back and add any other import information that may help create a solution for you. Regards, Richard B Dell Online … | |
Re: Hello, My name is Richard; I work for Dell's Online Community Outreach here in Round Rock, Texas. I wanted to post to your thread with some information that may assist you. If you go to this link [URL]http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=LAT_PNT_P3_C400&os=WW1&osl=en&catid=&impid[/URL]=, you will be able to locate all the drivers related to you … | |
Re: I’m with Dell's Online community outreach team offering support via forums and blogs. It sounds like you've narrowed it down to a thermal issue but if you still want to rule out other components you can always run diagnostics. As far as the fan goes, if it is still spinning … |
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