My laptop HP dv6-3037sb sometimes suddenly switches off(not shutdown or hibernate) while i am working with it, please i will like to knowwhat could be the problem and any viable solutions
Ralphael
jingda 135 Industrious Poster Featured Poster
You mean when you use it halfway it turn off by itself right? How old is your laptop?
Your problem can be cause by an overheating issue. Clear the heatsink and fan. Check whether the heatsink is clogged with dusk if yes clear it and check whether the fan is working properly to cool the CPU. It should be spinning.
flagstar 111 Practically a Master Poster
You mean when you use it halfway it turn off by itself right? How old is your laptop?
Your problem can be cause by an overheating issue. Clear the heatsink and fan. Check whether the heatsink is clogged with dusk if yes clear it and check whether the fan is working properly to cool the CPU. It should be spinning.
It was a laptop, not a desktop...
Much like Jingda said, might be overheating issue. Cleaning laptop fan can be difficult and I suggest you send it to local computer shop to clean it for you.
Ralphael
Its not upto a year old so i dont think it is my fan
caperjack 875 I hate 20 Questions Team Colleague
Its not upto a year old so i dont think it is my fan
when it comes to computers you can't make an assumption based on age .
jingda 135 Industrious Poster Featured Poster
Damn it. When i saw HP dv6-3037sb i immediately assume it was a desktop without bother checking the internet and later found out that the poster had already include the word ' laptop ' in front. Seems like i need to change my eyes soon:D
I agree with Flagstar and Caperjack above. Overheating does not matter how new your laptop is. Bettere check it out first.
Ralphael
I have checked but it seems my fan is not dirty
caperjack 875 I hate 20 Questions Team Colleague
I have checked but it seems my fan is not dirty
is the fan spinning when laptop is on
Ralphael
is the fan spinning when laptop is on
Yes it is spinning
flagstar 111 Practically a Master Poster
You could try to boot into BIOS, and check your CPU temperature from there. If it was over 50 degree, then yes it's overheating...
or... boot up normally, run programs like usual and put your hands on the keyboard laptop (just below the fan position) and feel the temperature. If it was indeed hot, there's your problem...
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