I have had a crash on my laptop. On start-up it will not go beyond the "Welcome" window. Any and all input will be appreciated. I can do simple things but do not know the best way to get this fixed.

Thanks,
El Viento

Try pressing f8 before it boots and select last known good configuration.

thanks, I had already tried that to no avail. it has since completely crashed and i had to buy a new hard drive, not cheap, SATA.

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