Member Avatar for fadingstars21

Hi I Just Bought A Gateway Made 3/6/01 It Is A Small Desktop About 10 Pounds I Cannot Geta Screen It Was Working When Mailed Out Could Something Be Loose,it Has Xp And 18gb. I Tried To Open It Took The Screws Off But Cannot Open Case To See If Anything Is Loose Any Advice. Thanks Anita

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— one important clue is the front-panel LED. On many Gateway desktops from that era the amber power LED means the system is in Standby / power‑conservation (not necessarily a failed board). The official Gateway documentation for models like the E‑4400/E‑3400 explains that green = full power and amber = standby. (manualzilla.com)

Before trying to force the case open, try the non‑invasive wake steps the manual describes: press any key, move the mouse, or press the power button briefly (less than ~4 seconds) to bring the system out of Standby. If that does nothing, press-and-hold the power button long enough to force a shutdown, unplug the power for 10–30 seconds and then try a normal power‑on again (this discharges caps and clears some stuck states). (manualzilla.com)

If the LED goes green but you still have no picture, or the amber condition won’t change, follow a short hardware checklist: verify the monitor and cable on a known working PC; try a different cable/monitor; with the machine unplugged and on a non‑static surface, reseat the video card and memory modules (check orientation and one DIMM/RIMM at a time), remove nonessential cards, and listen for POST beeps or fan/drive activity. Gateway service docs explicitly list reseating the video card and memory as standard troubleshooting steps for “no video.” Use ESD precautions and don’t force connectors. (manualzilla.com)

You’ve already had good pointers from and about connections and case access — those are the right first ideas. If the system still refuses to wake or show POST activity after the steps above, stop and get help from a local repair shop or the seller; at that point it’s often a failed PSU/motherboard or a card-level fault and further disassembly risks damaging the system. (manualzilla.com)

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Member Avatar for dlh6213

I'm not real sure what you mean... Are you saying there's no video on the monitor? If that's the case, check the connection on the back of the computer where the monitor cord connects; there should be screws on both sides of that connector -- make sure the connector is pushed all the way in and the screws snug (don't overtighten them).

If I misunderstood your question, could you please clarify?

Member Avatar for Ignite

gateways are gay like that.....which side of the case are you trying to open....your probably opening up the side with the motherboard on it...try the otherside.. it sounds like your not fluent with comps...just take it in

Member Avatar for caperjack

Hi I Just Bought A Gateway Made 3/6/01 It Is A Small Desktop About 10 Pounds Thanks Anita

a 10 ponder you need to but it on a diet first .its case is too tight !lol
just kidding ,couldn't resist .
.follow the advise in post above and also look for a release latch at the bottom of the front panel.

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