Issue # 1, I travel fulltime and had issues with my laptop hard drive not booting up, so I bought a new one and exchanged them out because I could not be shut down while at a clients site. now months later I bought a hard drive case and put the old hard drive in it and connected via usb to try and recover data from the drive. now I can see it in disk management but not with a drive letter, if I right click to try to assign a letter to the drive it is grayed out. the drive shoes as healthy and active, I also made sure I was logged in as adminstrator and have all administrator rights, any thoughts? thanks for any input.
Issue # 2, I have a lacie 500 gb external hard drive that the light comes on but it is dim, it does not show up no where on my machine, not even in device manager. I have tried to find a new power supply with no luck to try that, any other thoughts? thanks for your inputs.