Hi there,
Alright so I have multiple issues so I'll try to explain them as clearly as possible. Please help!
- It started out as a virus from a supposed "Anti-virus software program" but it was actually a virus. Originally I could log on but couldnt get onto the internet or the only site it would go to would be for this antivirus program telling me to buy it.
- Now I get a completely black screen. When I restart the computer I get the options of "starting windows normally" "start in safe mode" etc etc and when I chose any of the options the screen just turns black. EVERY single option.
- I got the operating program disk to put it into recovery console and that worked for a bit but now I get to the blue screen where it says windows set up and before I can get to the option asking whether I want to go into recovery console it says that "x file is corrupt" each time i restart it, it says its corrupt.
I cannot get onto windows at all.. any suggestions?